PowerStore: Cannot complete the operation when recovering virtual machines with VSI 10.6 / 10.7 and prior releases.

Summary: An error may be reported in some circumstances when trying a recovery test of guest virtual machines (VMs) from VCenter using Dell Virtual Storage Integrator (VSI), version 10.7 and below. Update VSI plugin to 10.8 or implement workaround described in this article. ...

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Symptoms

VMWare error when trying recovery test of VMs From VCenter with VSI, version 10.7 and below may report error : " Cannot complete the operation. See the event log for details. Since the temporary VM size cannot be detected, the temporary resource used for VM restore will be cleaned up. "

 

VSI screen in vshpere

 

VSI error in 10.7

 

Cause

Affected version :

  • PowerStoreOS: any version
  • vSphere: any version
  •  Virtual Storage Integrator:  VSI 1.7 and below

 

If the VMs running during the PowerStore snapshot took system unable to manage allocated space to recovery the system.  Some tests done with powered down VMs also confirmed this statement. 

Resolution

This issue will be resolved in a future VSI release (10.8 or above).   This article will be updated when the updated  VSI for VMware vSphere Web Client  becomes available for download via dell.com/support

 

Workaround:

  • Create manually a view volume from PowerStore with the snapshot at the required virtual machine restoration date.
  • Mount the VMFS with a new signature in VCenter 
  • VMotion the VM to the recovery volume 
  • Unmount and delete the View Volume 

Additional Information


For an overview using VSI with PowerStore, see Dell Technologies PowerStore: Advanced Management with the Virtual Storage Intergrator (VSI) 10 (youtube.com)

Videos


 

Affected Products

Virtual Storage Integrator (VSI), PowerStore 1200T, PowerStore 3200T, PowerStore 500T, PowerStore 5200T, PowerStore 9200T, PowerStoreOS, VSI for VMware vSphere Web Client
Article Properties
Article Number: 000240104
Article Type: Solution
Last Modified: 28 Oct 2024
Version:  1
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