Dell Networking OS10 S5200 or S4148U port does not come up due to wrong port group profile

Summary: Plugged known good cable and transceiver but port does not come up. Verified that the port is in no shutdown. Why does the port not come up?

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

Switch Models

S4148U
S5200

Software version

OS10

How to change the Port-Group Mode

Port group might not be configured to negotiate at the specified speed.

Commands Description
show port-group This shows all port-groups and how they are currently configured.

Notates the port-group number to modify
We are looking for Port 56.

Example from S5200:

OS10# show port-group

Port-group            Mode           Ports     FEM
port-group1/1/1       Eth 25g-4x     1  2  3  4     -
port-group1/1/2       Eth 10g-4x     5  6  7  8     -
port-group1/1/3       Eth 10g-4x     9  10  11  12     -
port-group1/1/4       Eth 10g-4x     13  14  15  16     -
port-group1/1/5       Eth 25g-4x     17  18  19  20     -
port-group1/1/6       Eth 25g-4x     21  22  23  24     -
port-group1/1/7       Eth 25g-4x     25  26  27  28     -
port-group1/1/8       Eth 25g-4x     29  30  31  32     -
port-group1/1/9       Eth 25g-4x     33  34  35  36     -
port-group1/1/10      Eth 10g-4x     37  38  39  40     -
port-group1/1/11      Eth 25g-4x     41  42  43  44     -
port-group1/1/12      Eth 25g-4x     45  46  47  48     -
port-group1/1/13      Eth 40g-2x     49  50     -
port-group1/1/14      Eth 40g-2x     51  52     -
port-group1/1/15      Eth 100g-1x    53         -
port-group1/1/16      Eth 100g-1x    54         -
port-group1/1/17      Eth 100g-1x    55         -
port-group1/1/18      Eth 100g-1x    56         -

Example from S4148U:

OS10# show port-group

Port-group            Mode           Ports     FEM
port-group1/1/1       Eth 10g-4x     1  2  3  4     -
port-group1/1/2       FC  16g-2x     5  6  7  8     -
port-group1/1/3       FC  16g-2x     9  10  11  12     -
port-group1/1/4       FC  16g-2x     13  14  15  16     -
port-group1/1/5       FC  16g-2x     17  18  19  20     -
port-group1/1/6       Eth 10g-4x     21  22  23  24     -
port-group1/1/7       Eth 100g-1x    25         -
port-group1/1/8       Eth 40g-1x     26         -
port-group1/1/9       Eth 100g-1x    29         -
port-group1/1/10      Eth 40g-1x     30         -

Example:

Commands Description
OS10# show port-group This shows all port-groups and how they are currently configured.
OS10(config)# port-group 1/1/18 Choose the port that you are wanting to modify
OS10(conf-pg-1/1/18)# mode eth 40g-1x Specify the speed that you want to set the port

Confirmation:

<165>1 2019-09-11T23:21:00.470567+00:00 S5248F-ON-U24 dn_ifm 852 - -  Node.1-Unit.1:PRI [event], Dell EMC (OS10) %IFM_ASTATE_UP: Interface admin state up :ethernet1/1/56:1

Verify the port-group has changed:

OS10# show port-group

Port-group            Mode           Ports     FEM
port-group1/1/1       Eth 25g-4x     1  2  3  4     -
port-group1/1/2       Eth 10g-4x     5  6  7  8     -
port-group1/1/3       Eth 10g-4x     9  10  11  12     -
port-group1/1/4       Eth 10g-4x     13  14  15  16     -
port-group1/1/5       Eth 25g-4x     17  18  19  20     -
port-group1/1/6       Eth 25g-4x     21  22  23  24     -
port-group1/1/7       Eth 25g-4x     25  26  27  28     -
port-group1/1/8       Eth 25g-4x     29  30  31  32     -
port-group1/1/9       Eth 25g-4x     33  34  35  36     -
port-group1/1/10      Eth 10g-4x     37  38  39  40     -
port-group1/1/11      Eth 25g-4x     41  42  43  44     -
port-group1/1/12      Eth 25g-4x     45  46  47  48     -
port-group1/1/13      Eth 40g-2x     49  50     -
port-group1/1/14      Eth 40g-2x     51  52     -
port-group1/1/15      Eth 100g-1x    53         -
port-group1/1/16      Eth 100g-1x    54         -
port-group1/1/17      Eth 100g-1x    55         -
port-group1/1/18      Eth 40g-1x     56         -

Software Fix

Operating as designed

 

Affected Products

PowerSwitch S4112F-ON/S4112T-ON, PowerSwitch S4148F-ON/S4148T-ON/S4148FE-ON, PowerSwitch S4148U-ON, PowerSwitch S5212F-ON, PowerSwitch S5224F-ON, PowerSwitch S5248F-ON
Article Properties
Article Number: 000128222
Article Type: How To
Last Modified: 26 Nov 2025
Version:  8
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