How to Configure Proxy Settings in Dell Security Management Server Virtual

Summary: Learn how to configure proxy settings in Dell Security Management Server Virtual (formerly Dell Data Protection Virtual Edition) with these instructions.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

This article covers how to configure proxy settings in Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition).

Affected Products:

  • Dell Security Management Server Virtual
  • Dell Data Protection Virtual Edition

Dell Security Management Server Virtual proxy settings may require configuration to:

  • Download virtual appliance updates.
  • Validate on-the-box product licenses.
  • Communicate with the Advanced Threat Prevention (ATP) tenant.
Note:
  • Volume product licenses do not require external validation.
  • ATP Tenant is only used with Dell Endpoint Security Suite Enterprise.
  • Proxy settings may require configuration for more than one function.

Click Virtual Appliance Updates or Product Licenses and Advanced Threat Protection (ATP) Tenant for more information about setting the proxy.

Virtual Appliance Updates

The proxy settings of Dell Security Management Server Virtual vary between v9.11.0 to Later, v9.7.0 to 9.10.1, v9.5.0 to 9.6.0, v9.0.0 to 9.4.1, and v8.2.0 to 8.5.0. Click the appropriate version for specific steps. For versioning information, reference How to Identify the Dell Data Security Server Version.

v9.11.0 and Later

Note: In Dell Security Management Server Virtual v9.11 and later, the steps to update the proxy for virtual appliance updates, product licenses, and the ATP tenant are the same.
  1. Log in to the Dell Security Management Server Virtual administration console.
    Dell Security Management Server Virtual administration console
    Note:
    • The default credentials for Dell Security Management Server Virtual are:
      • Username: delluser
      • Password: delluser
    • An administrator can change the default password within the product’s virtual appliance menu.
  2. From the Main Menu, select Basic Configuration and then press Enter.
    Basic Configuration
  3. Select Update Dell Security Management Server Virtual and then press Enter.
    Update Dell Security Management Server Virtual
  4. Select Set Proxy and then press Enter.
    Set Proxy
  5. In the Update Proxy menu:
    1. Press the spacebar to the right of Use Proxy to enable this feature.
    2. Populate HTTPS Proxy and HTTP Proxy.
    3. If proxy authentication is required, press the spacebar to the right of Authentication Required to enable this security feature, and then go to Step 5D. If proxy authentication is not required, go to Step 5E.
    4. Populate the Username, Password, and Confirm Password.
    5. Select OK and then press Enter.
    Update Proxy menu
    Note: For more information about the upgrade process, reference How to Upgrade Dell Security Management Server Virtual.

v9.7.0 to 9.10.1

  1. Log in to the Dell Security Management Server Virtual administration console.
    Dell Security Management Server Virtual administration console
    Note:
    • The default credentials for Dell Security Management Server Virtual are:
      • Username: ddpuser
      • Password: ddpuser
    • An administrator can change the default password within the product’s virtual appliance menu.
  2. From the Main Menu, select Basic Configuration and then press Enter.
    Basic Configuration
  3. Select Update Dell Security Management Server Virtual and then press Enter.
    Update Dell Security Management Server Virtual
  4. Select Set Proxy Settings and then press Enter.
    Set Proxy Settings
  5. In the Proxy Settings menu:
    1. Press the spacebar to the right of Use Proxy to enable this feature.
    2. Populate HTTPS Proxy, HTTP Proxy, and FTP Proxy.
    3. If proxy authentication is required, press the spacebar to the right of Authentication Required to enable this security feature, and then go to Step 5D. If proxy authentication is not required, go to Step 5E.
    4. Populate the Username, Password, and Confirm Password.
    5. Select OK and then press Enter.
    Proxy Settings menu
    Note: For more information about the upgrade process, reference How to Upgrade Dell Security Management Server Virtual.

v9.5.0 to 9.6.0

  1. Log in to the Dell Enterprise Server Virtual administration console.
    Dell Enterprise Server Virtual administration console
    Note:
    • The default credentials for Dell Data Protection Enterprise Server Virtual Edition are:
      • Username: ddpuser
      • Password: ddpuser
    • An administrator can change the default password within the product’s virtual appliance menu.
  2. From the Main Menu, select Basic Configuration and then press Enter.
    Basic Configuration
  3. Select Update DDP Enterprise Server - VE and then press Enter.
    Update DDP Enterprise Server - VE
  4. Select Set Proxy Settings and then press Enter.
    Set Proxy Settings
  5. In the Proxy Settings menu:
    1. Press the spacebar to the right of Use Proxy to enable this feature.
    2. Populate HTTPS Proxy, HTTP Proxy, and FTP Proxy.
    3. If proxy authentication is required, press the spacebar to the right of Authentication Required to enable this security feature, and then go to Step 5D. If proxy authentication is not required, go to Step 5E.
    4. Populate the Username, Password, and Confirm Password.
    5. Select OK and then press Enter.
    Proxy Settings menu
    Note: For more information about the upgrade process, reference How to Upgrade Dell Security Management Server Virtual.

v9.0.0 to 9.4.1

  1. Log in to the Dell Enterprise Server Virtual administration console.
    Dell Enterprise Server Virtual administration console
    Note:
    • The default credentials for Dell Data Protection Enterprise Server Virtual Edition are:
      • Username: ddpuser
      • Password: ddpuser
    • An administrator can change the default password within the product’s virtual appliance menu.
  2. From the Main Menu, select Basic Configuration and then press Enter.
  3. Select Update DDP Enterprise Server - VE and then press Enter.
    Update DDP Enterprise Server - VE
  4. Select Set Proxy Settings and then press Enter.
    Set Proxy Settings
  5. In the Proxy Settings menu:
    1. Press the spacebar to the right of Use Proxy to enable this feature.
    2. Populate HTTPS Proxy, HTTP Proxy, and FTP Proxy.
    3. If proxy authentication is required, press the spacebar to the right of Authentication Required to enable this security feature, and then go to Step 5D. If proxy authentication is not required, go to Step 5E.
    4. Populate the Username, Password, and Confirm Password.
    5. Select OK and then press Enter.
    Proxy Settings menu
    Note: For more information about the upgrade process, reference How to Upgrade Dell Security Management Server Virtual.

v8.2.0 to 8.5.0

Note: If you are uncomfortable with performing these steps, contact support. For more information, reference Dell Data Security International Support Phone Numbers.
  1. Log in to the Dell Enterprise Server Virtual administration console.
    Dell Enterprise Server Virtual administration console
    Note:
    • The default credentials for Dell Data Protection Enterprise Server Virtual Edition are:
      • Username: ddpuser
      • Password: ddpuser
    • An administrator can change the default password within the product’s virtual appliance menu.
  2. From the Main Menu, select Launch Shell and then press Enter.
    Launch Shell
  3. Type su ddpsupport and then press Enter.
    Switch user
  4. Type the Password for ddpsupport and then press Enter.
    Password
    Note:
    • The default credentials for Dell Data Protection Enterprise Server Virtual Edition are:
      • Username: ddpsupport
      • Password: ddpsupport
    • An administrator can change the default password within the product’s virtual appliance menu.
  5. Type sudo nano /etc/environment and then press Enter.
    Opening environment
  6. Press down to go to a new blank line.
    Going to a blank line
  7. Type the following text, populating the proxy server and port where proxy.company.com and 1234 are shown: 
    http_proxy=https://proxy.company.com:1234/
https_proxy=https://proxy.company.com:1234/
ftp_proxy=https://proxy.company.com:1234/
no_proxy="localhost,127.0.0.1"
HTTP_PROXY=https://proxy.company.com:1234/
HTTPS_PROXY=https://proxy.company.com:1234/
FTP_PROXY=https://proxy.company.com:1234/
NO_PROXY="localhost,127.0.0.1"
    Note: Proxy.company.com and port 1234 are examples only. The proxy server FQDN and port configuration will differ in your environment.
    Typing text
  8. Press CTRL+X to exit. Upon being prompted to save, press Y to continue.
    Save
  9. Press Enter for it to save without any changes to the filename.
    Save without changes to the filename
  10. Type exit and then press Enter to log out of ddpsupport.
    Exit to log out
  11. Type exit and then press Enter to log out of the shell to the UI.
    Exit to the UI
  12. Select Basic Configuration from the Main Menu and then press Enter.
    Basic Configuration
  13. Select Reboot Appliance and press Enter.
    Reboot Appliance
  14. Select Yes and press Enter.
    Reboot prompt
    Note: For more information about the upgrade process, reference How to Upgrade Dell Security Management Server Virtual.

Product Licenses and Advanced Threat Protection (ATP) Tenant

The proxy settings of Dell Security Management Server Virtual vary between v9.11.0 and Later, v9.7.0 to 9.10.1, and v8.2.0 to 9.6.0. Click the appropriate version for specific steps. For versioning information, reference How to Identify the Dell Data Security Server Version.

v9.11.0 and Later

Note: In Dell Security Management Server Virtual v9.11 and later, the steps to update the proxy for virtual appliance updates, product licenses, and the ATP tenant are the same.
  1. Log in to the Dell Security Management Server Virtual administration console.
    Dell Security Management Server Virtual administration console
    Note:
    • The default credentials for Dell Security Management Server Virtual are:
      • Username: delluser
      • Password: delluser
    • An administrator can change the default password within the product’s virtual appliance menu.
  2. From the Main Menu, select Basic Configuration and then press Enter.
    Basic Configuration
  3. Select Update Dell Security Management Server Virtual and then press Enter.
    Update Dell Security Management Server Virtual
  4. Select Set Proxy and then press Enter.
    Set Proxy
  5. In the Update Proxy menu:
    1. Press the spacebar to the right of Use Proxy to enable this feature.
    2. Populate HTTPS Proxy, and HTTP Proxy.
    3. If proxy authentication is required, press the spacebar to the right of Authentication Required to enable this security feature, and then go to Step 5D. If proxy authentication is not required, go to Step 5E.
    4. Populate the Username, Password, and Confirm Password.
    5. Select OK and then press Enter.
    Update Proxy menu
    Note: For more information about the upgrade process, reference How to Upgrade Dell Security Management Server Virtual.

v9.7.0 to 9.10.1

Note: If you are uncomfortable with performing these steps, contact support. For more information, reference Dell Data Security International Support Phone Numbers.
  1. Log in to the Dell Security Management Server Virtual administration console.
    Dell Security Management Server Virtual administration console
    Note:
    • The default credentials for Dell Security Management Server Virtual are:
      • Username: ddpuser
      • Password: ddpuser
    • An administrator can change the default password within the product’s virtual appliance menu.
  2. From the Main Menu, select Launch Shell and then press Enter.
    Launch Shell
  3. Type su ddpsupport and then press Enter.
    Switch user
  4. Type the Password for ddpsupport and then press Enter.
    Password
    Note:
    • The default credentials for Dell Data Protection Enterprise Server Virtual Edition are:
      • Username: ddpsupport
      • Password: ddpsupport
    • An administrator can change the default password within the product’s virtual appliance menu.
  5. Type sudo nano /opt/dell/server/security-server/conf/application.properties and then press Enter.
    Opening application.properties
  6. Scroll down to proxy server settings using the arrow keys.
    Proxy server settings
  7. At proxy.server.enabled=false, delete false and type true.
    Updating to true
  8. At proxy.server.host=, type the fully qualified domain name (FQDN) of the proxy server.
    Updating the proxy server FQDN
    Note: The example in the image, proxy.company.com, may differ from the FQDN in your environment.
  9. At proxy.server.port.ssl=, type the proxy server’s SSL port.
    Updating the proxy server SSL port
    Note: The example in the image, 443, may differ from the port in your environment.
  10. At proxy.server.port.http=, type the proxy server’s HTTP port.
    Updating the proxy server HTTP port
    Note: The example in the image, 80, may differ from the port in your environment.
  11. If the proxy server requires authentication, go to Step 11a. If the proxy server does not require authentication, go to Step 12.
    1. At proxy.server.username=, type the proxy server’s username.
      Updating the proxy server username
      Note: The example in the image, proxyusername@company.com, may differ from the username in your environment.
    2. At proxy.server.password=, replace ENC, with CLR.
      Updating the proxy server password field
    3. At proxy.server.password=, replace the alphanumeric information between CLR() with the password of proxyusername@company.com.
      Updating the proxy server password
      Note: The example in the image, proxypassword, may differ from the password in your environment.
  12. Press CTRL+X to exit. On prompt to save, type Y to continue.
    Save
  13. Press Enter for it to save without any changes to the filename.
    Save without changes to the filename
  14. Type exit and then press Enter to log out of ddpsupport.
    Exit to log out
  15. Type exit and then press Enter to log out of the shell to the Main Menu.
    Exit to the UI
  16. From the Main Menu, select Basic Configuration and then press Enter.
    Basic Configuration
  17. Select Stop Application and press Enter.
    Stop Application
  18. Select Yes and then press Enter.
    Stopping services
  19. Once all services have stopped, press ESC to return to the Basic Configuration menu.
    Services stopped
  20. Select Start Application and then press Enter.
    Start Application
  21. Select Yes and then press Enter.
    Starting services
  22. Once all services have started, press ESC to return to the Basic Configuration menu.
    Services started

v8.2.0 to 9.6.0

Note: If you are uncomfortable with performing these steps, contact support. For more information, reference Dell Data Security International Support Phone Numbers.
  1. Log in to the Dell Enterprise Server Virtual administration console.
    Dell Enterprise Server Virtual administration console
    Note:
    • The default credentials for Dell Data Protection Enterprise Server Virtual Edition are:
      • Username: ddpuser
      • Password: ddpuser
    • An administrator can change the default password within the product’s virtual appliance menu.
  2. From the Main Menu, select Launch Shell and then press Enter.
    Launch Shell
  3. Type su ddpsupport and then press Enter.
    Switch user
  4. Type the password for ddpsupport and then press Enter.
    Password
    Note:
    • The default credentials for Dell Data Protection Enterprise Server Virtual Edition are:
      • Username: ddpsupport
      • Password: ddpsupport
    • An administrator can change the default password within the product’s virtual appliance menu.
  5. Type sudo nano /opt/dell/server/security-server/conf/application.properties and then press Enter.
    Opening application.properties
  6. Scroll down to Proxy server settings using the arrow keys.
    Proxy server settings
  7. At proxy.server.enabled=false, delete false and type true.
    Updating to true
  8. At proxy.server.host=, type the fully qualified domain name (FQDN) of the proxy server.
    Updating the proxy server FQDN
    Note: The example in the image, proxy.company.com, may differ from the FQDN in your environment.
  9. At proxy.server.port.ssl=, type the proxy server’s SSL port.
    Updating the proxy server SSL port
    Note: The example in the image, 443, may differ from the port in your environment.
  10. At proxy.server.port.http=, type the proxy server’s HTTP port.
    Updating the proxy server HTTP port
    Note: The example in the image, 80, may differ from the port in your environment.
  11. If the proxy server requires authentication, go to Step 11a. If the proxy server does not require authentication, go to Step 12.
    1. At proxy.server.username=, type the proxy server’s username.
      Updating the proxy server username
      Note: The example in the image, proxyusername@company.com, may differ from the username in your environment.
    2. At proxy.server.password=, replace ENC, with CLR.
      Updating the proxy server password field
    3. At proxy.server.password=, replace the alphanumeric information between CLR() with the password of proxyusername@company.com.
      Updating the proxy server password
      Note: The example in the image, proxypassword, may differ from the password in your environment.
  12. Press CTRL+X to exit. On prompt to save, press Y to continue.
    Save
  13. Press Enter for it to save without any changes to the filename.
    Save without changes to the filename
  14. Type exit and then press Enter to log out of ddpsupport.
    Exit to log out
  15. Type exit and then press Enter to log out of the shell to the Main Menu.
    Exit to the UI
  16. From the Main Menu, select Basic Configuration and then press Enter.
    Basic Configuration
  17. Select Stop Application and press Enter.
    Stop Application
  18. Select Yes and then press Enter.
    Stopping services
  19. Once all services have stopped, press ESC to return to the Basic Configuration menu.
    Services stopped
  20. Select Start Application and then press Enter.
    Start Application
  21. Select Yes and then press Enter.
    Starting services
  22. Once all services have started, press ESC to return to the Basic Configuration menu.
    Services started

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Affected Products

Dell Encryption
Article Properties
Article Number: 000131892
Article Type: How To
Last Modified: 10 Jul 2025
Version:  15
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