NMC：gstd 服務無法啟動「載入共用程式庫時發生錯誤」
Summary: NMC/NetWorker 伺服器上的 GSTD 服務已關閉。嘗試啟動 GSTD 服務時，會提供下列錯誤：「載入共用程式庫時發生錯誤：libosysrtxml.so：無法開啟共用物件檔案：No such file or directory"
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Symptoms
- NetWorker Management Console （NMC） 伺服器安裝在 Linux 平台上。
- NMC 無法存取。
- NMC 伺服器 （gstd） 服務未執行;嘗試啟動失敗，報告程式庫問題：
[root@networkernmc ~]# /opt/lgtonmc/bin/gstd start /opt/lgtonmc/bin/gstd: error while loading shared libraries: libosysrtxml.so: cannot open shared object file: No such file or directory
注意：具體的程式庫可能會有所不同。
Cause
LD_LIBRARY_PATH環境變數未使用庫所在的路徑進行定義。
Resolution
必須連結缺少的庫。
注意：請勿複製和貼上命令，請確認 NMC 伺服器上磁帶庫檔案的位置。
- 執行 ldd 以顯示 GSTD 二進位檔案缺少的程式庫相依性輸出：
[root@networkernmc ~]# ldd /opt/lgtonmc/bin/gstd linux-vdso.so.1 => (0x00007fff6f7ff000) libosysrtxml.so => not found libCSP-LDAP.so => not found libCSP-LDAPClient.so => not found libCSP-lb.so => not found libCSP-C.so => not found libCSP-XML.so => not found libCSP-RT.so => not found libCSP.so => not found libCSPI.so => not found libCST-Admin.so => not found libdl.so.2 => /lib64/libdl.so.2 (0x0000003a06a00000) librt.so.1 => /lib64/librt.so.1 (0x0000003a07200000) libpthread.so.0 => /lib64/libpthread.so.0 (0x0000003a06e00000) libstdc++.so.6 => /usr/lib64/libstdc++.so.6 (0x0000003a09a00000) libm.so.6 => /lib64/libm.so.6 (0x0000003a07600000) libgcc_s.so.1 => /lib64/libgcc_s.so.1 (0x0000003a08a00000) libc.so.6 => /lib64/libc.so.6 (0x0000003a06600000) /lib64/ld-linux-x86-64.so.2 (0x0000003a06200000)
- 程式庫相依性應位於 /opt/lgtonmc/lib64/cst/ 下。使用 find 命令確認遺失的磁帶庫路徑：
[root@networkernmc ~]# find / -name libosysrtxml.so -type f /opt/lgtonmc/lib64/cst/libosysrtxml.so
- 使用 export 命令更新 GSTD 庫位置的LD_LIBRARY_PATH環境變數：
[root@networkernmc ~]# export LD_LIBRARY_PATH=/opt/lgtonmc/lib64/cst/:/opt/lgtonmc/bin/gst
注意：上述命令可以修改為包含其他位置，具體取決於最初報告為“未找到”的庫以及使用“查找”命令找到它們的位置。如果系統缺少所需的套件，請諮詢 Linux 系統管理員以安裝依賴項。
- 再次執行 ldd 以確認程式庫已連結：
[root@networkernmc ~]# ldd /opt/lgtonmc/bin/gstd linux-vdso.so.1 => (0x00007fff23dfe000) libdl.so.2 => /lib64/libdl.so.2 (0x00007f781929b000) libosysrtxml.so => /opt/lgtonmc/lib64/cst/libosysrtxml.so (0x00007f78190e6000) libCSP-LDAP.so => /opt/lgtonmc/lib64/cst/libCSP-LDAP.so (0x00007f7818f68000) libCSP-LDAPClient.so => /opt/lgtonmc/lib64/cst/libCSP-LDAPClient.so (0x00007f7818d3b000) libCSP-lb.so => /opt/lgtonmc/lib64/cst/libCSP-lb.so (0x00007f7818c14000) libCSP-C.so => /opt/lgtonmc/lib64/cst/libCSP-C.so (0x00007f7818a61000) libCSP-XML.so => /opt/lgtonmc/lib64/cst/libCSP-XML.so (0x00007f7818839000) libCSP-RT.so => /opt/lgtonmc/lib64/cst/libCSP-RT.so (0x00007f78186ca000) libCSP.so => /opt/lgtonmc/lib64/cst/libCSP.so (0x00007f7818539000) libCSPI.so => /opt/lgtonmc/lib64/cst/libCSPI.so (0x00007f78183d7000) libCST-Admin.so => /opt/lgtonmc/lib64/cst/libCST-Admin.so (0x00007f7818297000) librt.so.1 => /lib64/librt.so.1 (0x00007f781808f000) libpthread.so.0 => /lib64/libpthread.so.0 (0x00007f7817e73000) libstdc++.so.6 => /lib64/libstdc++.so.6 (0x00007f7817b6b000) libm.so.6 => /lib64/libm.so.6 (0x00007f7817869000) libgcc_s.so.1 => /lib64/libgcc_s.so.1 (0x00007f7817653000) libc.so.6 => /lib64/libc.so.6 (0x00007f7817290000) /lib64/ld-linux-x86-64.so.2 (0x00007f78194af000) libresolv.so.2 => /lib64/libresolv.so.2 (0x00007f7817076000)
- 嘗試啟動 NMC 伺服器的 gstd 服務：
[root@networkernmc ~]# /opt/lgtonmc/bin/gstd start Starting GST: GST Services, Version x.x.x.x.Build.xxxx done.
- 驗證 NetWorker 服務是否已啟動：
[root@networkernmc ~]# ps -ef | grep gst root 3070 1 0 10:11 ? 00:00:00 /opt/lgtonmc/bin/gstd root 3102 27861 0 10:11 pts/0 00:00:00 grep --color=auto gst
Additional Information
呈現 gstd.raw，以瞭解 NMC 可能無法啟動的其他錯誤：
nsr_render_log /opt/lgtonmc/logs/gstd.raw
Affected Products
NetWorker, NetWorker Management ConsoleArticle Properties
Article Number: 000038872
Article Type: Solution
Last Modified: 17 Mar 2025
Version: 5
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