NMC： gstd 服务无法启动“加载共享库时出错”
Summary: NMC/NetWorker 服务器上的 GSTD 服务已关闭。尝试启动 GSTD 服务时，提供以下错误：“Error while loading shared libraries： libosysrtxml.so： cannot open shared object file：No such file or directory”
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Symptoms
- NetWorker Management Console （NMC） 服务器安装在 Linux 平台上。
- NMC 无法访问。
- NMC 服务器 （gstd） 服务未运行;尝试启动失败，并报告库问题：
[root@networkernmc ~]# /opt/lgtonmc/bin/gstd start /opt/lgtonmc/bin/gstd: error while loading shared libraries: libosysrtxml.so: cannot open shared object file: No such file or directory
提醒：具体库可能有所不同。
Cause
LD_LIBRARY_PATH环境变量未使用库所在的路径进行定义。
Resolution
必须链接缺失的库。
提醒：请勿复制和粘贴命令，请验证库文件在 NMC 服务器上的位置。
- 运行 ldd 以显示 GSTD 二进制文件的缺失库依赖项的输出：
[root@networkernmc ~]# ldd /opt/lgtonmc/bin/gstd linux-vdso.so.1 => (0x00007fff6f7ff000) libosysrtxml.so => not found libCSP-LDAP.so => not found libCSP-LDAPClient.so => not found libCSP-lb.so => not found libCSP-C.so => not found libCSP-XML.so => not found libCSP-RT.so => not found libCSP.so => not found libCSPI.so => not found libCST-Admin.so => not found libdl.so.2 => /lib64/libdl.so.2 (0x0000003a06a00000) librt.so.1 => /lib64/librt.so.1 (0x0000003a07200000) libpthread.so.0 => /lib64/libpthread.so.0 (0x0000003a06e00000) libstdc++.so.6 => /usr/lib64/libstdc++.so.6 (0x0000003a09a00000) libm.so.6 => /lib64/libm.so.6 (0x0000003a07600000) libgcc_s.so.1 => /lib64/libgcc_s.so.1 (0x0000003a08a00000) libc.so.6 => /lib64/libc.so.6 (0x0000003a06600000) /lib64/ld-linux-x86-64.so.2 (0x0000003a06200000)
- 库依赖项应位于 /opt/lgtonmc/lib64/cst/ 下。使用 find 命令验证缺失的库路径：
[root@networkernmc ~]# find / -name libosysrtxml.so -type f /opt/lgtonmc/lib64/cst/libosysrtxml.so
- 使用 export 命令更新 GSTD 库位置的 LD_LIBRARY_PATH 环境变量：
[root@networkernmc ~]# export LD_LIBRARY_PATH=/opt/lgtonmc/lib64/cst/:/opt/lgtonmc/bin/gst
提醒：可以修改上述命令以包括其他位置，具体取决于最初报告“未找到”的库以及使用“find”命令找到它们的位置。如果系统缺少所需的软件包，请咨询 Linux 系统管理员以安装依赖项。
- 再次运行 ldd 以确认库已链接：
[root@networkernmc ~]# ldd /opt/lgtonmc/bin/gstd linux-vdso.so.1 => (0x00007fff23dfe000) libdl.so.2 => /lib64/libdl.so.2 (0x00007f781929b000) libosysrtxml.so => /opt/lgtonmc/lib64/cst/libosysrtxml.so (0x00007f78190e6000) libCSP-LDAP.so => /opt/lgtonmc/lib64/cst/libCSP-LDAP.so (0x00007f7818f68000) libCSP-LDAPClient.so => /opt/lgtonmc/lib64/cst/libCSP-LDAPClient.so (0x00007f7818d3b000) libCSP-lb.so => /opt/lgtonmc/lib64/cst/libCSP-lb.so (0x00007f7818c14000) libCSP-C.so => /opt/lgtonmc/lib64/cst/libCSP-C.so (0x00007f7818a61000) libCSP-XML.so => /opt/lgtonmc/lib64/cst/libCSP-XML.so (0x00007f7818839000) libCSP-RT.so => /opt/lgtonmc/lib64/cst/libCSP-RT.so (0x00007f78186ca000) libCSP.so => /opt/lgtonmc/lib64/cst/libCSP.so (0x00007f7818539000) libCSPI.so => /opt/lgtonmc/lib64/cst/libCSPI.so (0x00007f78183d7000) libCST-Admin.so => /opt/lgtonmc/lib64/cst/libCST-Admin.so (0x00007f7818297000) librt.so.1 => /lib64/librt.so.1 (0x00007f781808f000) libpthread.so.0 => /lib64/libpthread.so.0 (0x00007f7817e73000) libstdc++.so.6 => /lib64/libstdc++.so.6 (0x00007f7817b6b000) libm.so.6 => /lib64/libm.so.6 (0x00007f7817869000) libgcc_s.so.1 => /lib64/libgcc_s.so.1 (0x00007f7817653000) libc.so.6 => /lib64/libc.so.6 (0x00007f7817290000) /lib64/ld-linux-x86-64.so.2 (0x00007f78194af000) libresolv.so.2 => /lib64/libresolv.so.2 (0x00007f7817076000)
- 尝试启动 NMC 服务器的 gstd 服务：
[root@networkernmc ~]# /opt/lgtonmc/bin/gstd start Starting GST: GST Services, Version x.x.x.x.Build.xxxx done.
- 验证 NetWorker 服务是否已启动：
[root@networkernmc ~]# ps -ef | grep gst root 3070 1 0 10:11 ? 00:00:00 /opt/lgtonmc/bin/gstd root 3102 27861 0 10:11 pts/0 00:00:00 grep --color=auto gst
Additional Information
呈现 NMC 可能无法启动的其他错误gstd.raw：
nsr_render_log /opt/lgtonmc/logs/gstd.raw
Affected Products
NetWorker, NetWorker Management ConsoleArticle Properties
Article Number: 000038872
Article Type: Solution
Last Modified: 17 Mar 2025
Version: 5
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