Dell Unity:儲存裝置伺服器偵測到 VMware Hypervisor 內部故障。錯誤代碼:0x5c0000c

Summary: 儲存伺服器偵測到 VMware Hypervisor 內部故障。Please review the event logs on the VMware hypervisor side.(錯誤代碼:0x5c0000c)

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

客戶環境:
Dell Technologies Unity 陣列
ESXi Hypervisor - 免費版
(無 vSphere 伺服器)

從陣列 (區塊資料存放區) 隨需分配 VMware 資料存放區時,建立失敗,並顯示下列錯誤:

The storage server detected an internal failure in the VMware hypervisor. Please review the event logs on the VMware hypervisor side. (Error Code:0x5c0000c)

已成功建立 LUN,客戶仍然可以掃描並手動將 Lun 新增至資料存放區。

從 Unity 刪除資料存放區時,也會報告相同的錯誤。

 

Cause

這不是陣列的問題。ESXi 免費版不允許透過 VAAI 進行任何修改。它只允許「唯讀」 操作。

由於同樣的原因,NAS NFS 作業也可能回報上述錯誤,在資料存放區刪除作業期間也可能回報。

 

Resolution

驗證 ESXi 授權。如果沒有付費授權,則會封鎖任何作業,例如「建立資料存放區」。ESXi 免費版僅允許「唯讀」 操作。

若要驗證這一點,請在 ESXi 主機上驗證 /var/log/hostd.log 上的「vim.fault.RestrictedVersion」訊息。

來自客戶方塊的範例 (在此範例中,10.x.x.1xx 是 Unity IP,10.x.x.2xx 是 esxi hypervisor IP):

2016-09-01T00:02:04.043Z [31380B70 info 'Vimsvc.ha-eventmgr' opID=hostd-fcae] Event 365 : User root@10.0.0.xxx logged in as gSOAP/2.8
2016-09-01T00:02:04.058Z [31380B70 verbose 'Default' opID=EB2968DD-00001161 user=root] AdapterServer: target='vmodl.query.PropertyCollector:ha-property-collector', method='waitForUpdates'
2016-09-01T00:02:04.065Z [31D80B70 info 'Vimsvc.TaskManager' opID=hostd-81d8 user=root] Task Created : haTask--vim.SearchIndex.findByIp-40794283
2016-09-01T00:02:04.066Z [31D80B70 verbose 'Solo.SearchIndex' opID=hostd-81d8 user=root] FindByAttribute: dcRef = <null>, attrVal = 10.x.x.2xx, vmSearch = false
2016-09-01T00:02:04.071Z [31D80B70 verbose 'Solo.SearchIndex' opID=hostd-81d8 user=root] FindByAttribute: returning vim.HostSystem:ha-host
2016-09-01T00:02:04.071Z [31D80B70 info 'Vimsvc.TaskManager' opID=hostd-81d8 user=root] Task Completed : haTask--vim.SearchIndex.findByIp-40794283 Status success
2016-09-01T00:02:04.156Z [2F640B70 info 'Solo.Vmomi' opID=hostd-e2e2 user=root] Activation [N5Vmomi10ActivationE:0x30997200] : Invoke done [rescanHba] on [vim.host.StorageSystem:storageSystem]
2016-09-01T00:02:04.156Z [2F640B70 verbose 'Solo.Vmomi' opID=hostd-e2e2 user=root] Arg hbaDevice:
--> "vmhba33"
2016-09-01T00:02:04.156Z [2F640B70 info 'Solo.Vmomi' opID=hostd-e2e2 user=root] Throw vim.fault.RestrictedVersion
2016-09-01T00:02:04.156Z [2F640B70 info 'Solo.Vmomi' opID=hostd-e2e2 user=root] Result:
--> (vim.fault.RestrictedVersion) {
-->    dynamicType = <unset>,
-->    faultCause = (vmodl.MethodFault) null,
-->    msg = "",
--> }
2016-09-01T00:02:04.174Z [31380B70 verbose 'Default' opID=hostd-2bc7 user=root] CloseSession called for session id=c3304bfa-1fb1-10d4-9873-259b210357ea
2016-09-01T00:02:04.175Z [31380B70 info 'Vimsvc.ha-eventmgr' opID=hostd-2bc7 user=root] Event 366 : User root@10.x.x.xxx logged out (login time: Thursday, 01 September, 2016 00:02:03, number of API invocations: 0, user agent: gSOAP/2.8)

上面的記錄顯示,Unity 登入並收到 vim.fault.RestrictedVersion 錯誤,因此它沒有完成「資料存放區」建立就登出,並回報「Error Code:0x5c0000c」

客戶必須支付授權/vCenter Server 的費用,或手動佈建資料存放區。

 

Affected Products

Dell EMC Unity Family

Products

Dell EMC Unity Family
Article Properties
Article Number: 000052030
Article Type: Solution
Last Modified: 22 Oct 2025
Version:  5
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