Avamar:MCS 無法啟動,並回報「無法連線至節點 rabbit@localhost:nodedown」

Summary: MCS 無法啟動,並報告「無法連線至節點 rabbit@localhost:nodedown」。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

在管理主控台服務 (MCS) 重新啟動期間,會記錄例外訊息: (/usr/local/avamar/var/mc/server_log/mcserver.log.0)

Caused by: org.springframework.amqp.AmqpConnectException: java.net.ConnectException: Connection refused
        at org.springframework.amqp.rabbit.support.RabbitExceptionTranslator.convertRabbitAccessException(RabbitExceptionTranslator.java:51)
        at org.springframework.amqp.rabbit.connection.AbstractConnectionFactory.createBareConnection(AbstractConnectionFactory.java:185)
        at org.springframework.amqp.rabbit.connection.CachingConnectionFactory.createConnection(CachingConnectionFactory.java:228)
        at org.springframework.amqp.rabbit.connection.ConnectionFactoryUtils$1.createConnection(ConnectionFactoryUtils.java:77)
        at org.springframework.amqp.rabbit.connection.ConnectionFactoryUtils.doGetTransactionalResourceHolder(ConnectionFactoryUtils.java:125)
        at org.springframework.amqp.rabbit.connection.ConnectionFactoryUtils.getTransactionalResourceHolder(ConnectionFactoryUtils.java:67)
        at org.springframework.amqp.rabbit.connection.RabbitAccessor.getTransactionalResourceHolder(RabbitAccessor.java:102)
        at org.springframework.amqp.rabbit.core.RabbitTemplate.execute(RabbitTemplate.java:618)
        at org.springframework.amqp.rabbit.core.RabbitAdmin.declareQueue(RabbitAdmin.java:133)
        at com.avamar.mc.jms.push.JmsPushService.enable(JmsPushService.java:418)
        at com.avamar.mc.jms.push.JmsPushService.start(JmsPushService.java:191)
        at com.avamar.asn.service.ServiceContainerImpl.installService(ServiceContainerImpl.java:472)
        ... 6 more
 

可使用 Rabbimq 狀態報告錯誤: Unable to connect to node rabbit@localhost: nodedown

service rabbitmq-server status
Status of node rabbit@localhost ...
Error: unable to connect to node rabbit@localhost: nodedown 
 

備份與還原管理員 (BRM) 已啟用:

grep Brm /usr/local/avamar/var/mc/server_data/prefs/mcserver.xml
<entry key="enableBrmService" value="true" /> 

Cause

原因不明,但已於下方提供可能的因應措施。

Resolution

1.以系統管理員身分登入 Avamar Utility Node。

2.提升至 root 權限。

3.重新命名 /usr/local/avamar/var/rabbitmq/mnesia 目錄:

mv /usr/local/avamar/var/rabbitmq/mnesia /usr/local/avamar/var/rabbitmq/mnesia.`date +%y%m%d` 
 

4.重新啟動 rabbitmq

service rabbitmq-server start 
 

5.請確認 /usr/local/avamar/var/rabbitmq/mnesia 目錄存在:

ls -ld /usr/local/avamar/var/rabbitmq/mnesia* 
 

範例輸出:

drwxr-x--- 4 rabbitmq rabbitmq 97 Jul 21 19:46 /usr/local/avamar/var/rabbitmq/mnesia
drwxr-xr-x 4 rabbitmq rabbitmq 97 Jan 22 16:30 /usr/local/avamar/var/rabbitmq/mnesia.250721
 

6.根據 Avamar 重新啟動 MCS:如何重新啟動管理主控台伺服器

Affected Products

Avamar, Avamar Server
Article Properties
Article Number: 000063068
Article Type: Solution
Last Modified: 22 Jul 2025
Version:  4
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