Avamar: MCS starter ikke og rapporterer "Unable to connect to node rabbit@localhost: nodedown"

Summary: MCS starter ikke og rapporterer "unable to connect to node rabbit@localhost: nodedown".

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Under en omstart av Management Console Service (MCS) logges et unntaksmelding: (/usr/local/avamar/var/mc/server_log/mcserver.log.0)

Caused by: org.springframework.amqp.AmqpConnectException: java.net.ConnectException: Connection refused
        at org.springframework.amqp.rabbit.support.RabbitExceptionTranslator.convertRabbitAccessException(RabbitExceptionTranslator.java:51)
        at org.springframework.amqp.rabbit.connection.AbstractConnectionFactory.createBareConnection(AbstractConnectionFactory.java:185)
        at org.springframework.amqp.rabbit.connection.CachingConnectionFactory.createConnection(CachingConnectionFactory.java:228)
        at org.springframework.amqp.rabbit.connection.ConnectionFactoryUtils$1.createConnection(ConnectionFactoryUtils.java:77)
        at org.springframework.amqp.rabbit.connection.ConnectionFactoryUtils.doGetTransactionalResourceHolder(ConnectionFactoryUtils.java:125)
        at org.springframework.amqp.rabbit.connection.ConnectionFactoryUtils.getTransactionalResourceHolder(ConnectionFactoryUtils.java:67)
        at org.springframework.amqp.rabbit.connection.RabbitAccessor.getTransactionalResourceHolder(RabbitAccessor.java:102)
        at org.springframework.amqp.rabbit.core.RabbitTemplate.execute(RabbitTemplate.java:618)
        at org.springframework.amqp.rabbit.core.RabbitAdmin.declareQueue(RabbitAdmin.java:133)
        at com.avamar.mc.jms.push.JmsPushService.enable(JmsPushService.java:418)
        at com.avamar.mc.jms.push.JmsPushService.start(JmsPushService.java:191)
        at com.avamar.asn.service.ServiceContainerImpl.installService(ServiceContainerImpl.java:472)
        ... 6 more
 

Informasjonen i Rabbimq Status rapporterer en feil: Unable to connect to node rabbit@localhost: nodedown

service rabbitmq-server status
Status of node rabbit@localhost ...
Error: unable to connect to node rabbit@localhost: nodedown 
 

Behandling av sikkerhetskopiering og gjenoppretting (BRM) er aktivert:

grep Brm /usr/local/avamar/var/mc/server_data/prefs/mcserver.xml
<entry key="enableBrmService" value="true" /> 

Cause

Årsaken er ukjent, men en potensiell løsning er gitt nedenfor.

Resolution

1. Logg på Avamar-verktøynoden som administrator.

2. Hev til rotprivilegium.

3. Gi nytt navn til /usr/local/avamar/var/rabbitmq/mnesia adressebok:

mv /usr/local/avamar/var/rabbitmq/mnesia /usr/local/avamar/var/rabbitmq/mnesia.`date +%y%m%d` 
 

4. Omstart rabbitmq:

service rabbitmq-server start 
 

5. Kontroller at /usr/local/avamar/var/rabbitmq/mnesia Katalogen finnes:

ls -ld /usr/local/avamar/var/rabbitmq/mnesia* 
 

Eksempel på utdata:

drwxr-x--- 4 rabbitmq rabbitmq 97 Jul 21 19:46 /usr/local/avamar/var/rabbitmq/mnesia
drwxr-xr-x 4 rabbitmq rabbitmq 97 Jan 22 16:30 /usr/local/avamar/var/rabbitmq/mnesia.250721
 

6. Start MCS på nytt per Avamar: Slik starter du Management Console-serveren på nytt.

Affected Products

Avamar, Avamar Server
Article Properties
Article Number: 000063068
Article Type: Solution
Last Modified: 22 Jul 2025
Version:  4
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