Repair Options for Cracked and Broken LCD Screens on Dell Laptops, Tablets, and Phones
Summary: Learn about repair options for a cracked or broken LCD screen on your Dell laptop, Venue phone, or tablet.
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Not all product versions are identified in this article.
Instructions
Despite taking every precaution, accidents can still occur. To help you stay protected, Dell offers Accidental Damage (Complete Care) as an optional service available at the time of purchase for Dell laptops, Venue phones, and tablets.
Accidental damage, such as a cracked or broken LCD screen, is a common issue that can affect these devices. If such damage occurs and you do not have Accidental Damage coverage, you will be responsible for the full cost of repairs.
Should you need assistance with repairing your device, contact Dell Technical Support for guidance.
Additionally, you can explore which components are eligible for self-replacement by referring to Dell’s Customer Self Replaceable Parts guide.
Affected Products
Dell Pro Slim, Chromebook, G Series, Alienware, Dell Laptops, Dell Plus, Dell Pro, Dell Pro Max, Dell Pro Plus, Dell Pro Premium, Inspiron, Latitude, Dell Pro Rugged, Vostro, XPS, Legacy Laptop Models, Mobile Devices, Surface, XPS Tablets
, Mobile Workstations, Dell Pro Max 16 XE MC16250
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Article Properties
Article Number: 000123759
Article Type: How To
Last Modified: 25 Jun 2025
Version: 11
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