Static Noise from Speakers on Select Inspiron Laptops

Summary: This article provides information about how to fix the static noise issue on your Inspiron laptop.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

You may experience what can be described as "static noise" from the integrated speakers of select Inspiron laptops when playing music. This can also be observed on headphones connected to the computer.

Cause

This issue can be resolved by switching the Realtek audio driver with a Windows native driver (High Definition Audio Device). Follow the steps below to switch the audio driver.

Resolution

  1. Go to Device Manager.
  2. Expand Sound, Video, and Game controllers.
  3. Right-click RealtekAudio and click Update driver.
  4. Click Browse my computer for driver software.
  5. Click Let me pick from a list of available drivers on my computer.
  6. Select High Definition Audio Device and then Next to complete.
NOTE: If you are prompted that the driver may be unstable or not recommended, click Yes and continue to install the selected driver.


If this does not resolve the audio issue, see the Dell knowledge base article How to Troubleshoot Audio or Sound Playback Issues.


See these Dell Knowledge Base articles for related information:

 

Affected Products

Inspiron 13 5378 2-in-1, Inspiron 13 5379 2-in-1, Inspiron 7373 2-in-1, Inspiron 14 7460, Inspiron 15 3565, Inspiron 15 Gaming 5577, Inspiron 15 Gaming 7567, Inspiron 7570, Inspiron 7573 2-in-1
Article Properties
Article Number: 000141039
Article Type: Solution
Last Modified: 22 Jul 2025
Version:  10
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