NVP vProxy: VM Backup Fails with "VDDK Error: 13: You do not have access rights to this file"

• You are backing up VMs with the NetWorker VMware Protection (NVP) vProxy appliance.
• All Hot add VM backups fail with the following error:

Failed to backup virtual disk "Hard disk 1".  Failed to initialize Block Reader.  Failed to open source VMDK '[DATASTORE] UUID/VM_NAME.vmdk': VDDK Error: 13: You do not have access rights to this file.

The vCenter account used to add the vCenter to NetWorker is missing required permissions. For example if you run the ProxyHC utility it reports:

INFO        Checking vCenter user permissions
INFO   -------> Using: DOMAIN\vCenter_User
INFO   -------> Found role ID: -########
ERROR  -------> Failed to validate privileges. Missing privileges:
['VirtualMachine.Provisioning.GetVmFiles']

1. Download the ProxyHC utility and check for missing permissions: NVP-vProxy: How to use health check tool ProxyHC on vProxy appliance

   ./ProxyHC perm

2. The vCenter administrator must correct any permission issues that are reported.

• Permissions required should be listed in the ProxyHC /tmp/proxy-hc.log.
• The NetWorker VMware Integration Guide also details the permissions required by the vCenter user account used with NetWorker, see: https://www.dell.com/support/home/product-support/product/networker/docs

This same error can appear due to other causes, see:

• Hot add: vProxy restore fails with "Failed to initialize Block Writer" and "VDDK Error: 13: You do not have access rights to this file."
• SCSI: NetWorker NVP-vProxy: Backups fail with the error: VDDK Error: 13: "You do not have access rights to this file." "Failed to allocate SCSI target ID
• Disk:　NVP-vProxy: VM disk failing to backup with "VDDK Error: 13: You do not have access rights to this file....mount point already exists"
• General Troubleshooting Steps: NVP vProxy: VM backups fail with "VDDK Error 13: You do not have access rights to this file" - Troubleshooting/Triage Guide