PowerStore Alerts: Intra-Cluster Management/Data Network Ping/MTU Status Alerts
Summary: This article discusses the ICD/ICM IP ping/MTU status alerts.
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Not all product versions are identified in this article.
Symptoms
When Dell PowerStore encounters a problem, an error alert is generated to help identify the issue. This article explains the different possible causes and the relevant solutions for these error alerts. If your problem is not resolved despite the solution that is provided, check the technical support contact options.
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Cause
Cause is mentioned in Resolution section under respective alerts.
Resolution
| Alert ID | ONV_ICC_ICM_IP_PING_STATUS_UNREACHABLE |
| Alert Text | The following intra-cluster management addresses are not reachable via ICMP from %(address): %(addresses). |
| Error Code | (0x01807202) |
| Description | Intra-cluster management network connectivity may be impacted. |
| Resolution | Cause Status of ICMP reachability of intra-cluster management network addresses is unreachable. Solution Check network cabling and data switch VLAN configuration for the appliances. |
| Alert ID | ONV_ICC_ICD_IP_PING_STATUS_UNREACHABLE |
| Alert Text | The following intra-cluster data addresses are not reachable via ICMP from %(address): %(addresses). |
| Error Code | (0x01807402) |
| Description | Intra-cluster data network connectivity may be impacted. |
| Resolution | Cause Status of ICMP reachability of intra-cluster data network addresses is unreachable. Solution Check network cabling and data switch VLAN configuration for the appliances. |
| Alert ID | ONV_ICC_ICM_IP_MTU_ISSUES_MISMATCH_DETECTED |
| Alert Text | During path MTU discovery insufficient MTU size found on the path between intra-cluster management network addresses and %(address). |
| Error Code | (0x01807303) |
| Description | Intra-cluster management network connectivity or performance may be impacted. |
| Resolution | Cause Insufficient MTU size found on the path between intra-cluster data network addresses. Solution Check the port MTU sizes of data switches and ensure that they correspond to the storage network required MTU. |
| Alert ID | ONV_ICC_ICD_IP_MTU_ISSUES_MISMATCH_DETECTED |
| Alert Text | During path MTU discovery insufficient MTU size found on the path between intra-cluster data network addresses and %(address). |
| Error Code | (0x01807503) |
| Description | Intra-cluster data network connectivity or performance may be impacted. |
| Resolution | Cause Insufficient MTU size found on the path between intra-cluster data network addresses. Solution Check the port MTU sizes of data switches and ensure that they correspond to the intra-cluster network MTU %(required_mtu). |
Affected Products
PowerStoreArticle Properties
Article Number: 000182006
Article Type: Solution
Last Modified: 17 Jun 2025
Version: 3
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