Controlled Folder Access Blocking Dell Software in Windows Temporary Folder
Summary: This article contains information about a Windows Defender feature blocking Windows temporary folder access.
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
You may receive a message from "Controlled Folder Access" that a Dell software tool (example: SSDUpdate.exe) has been blocked and the Dell software installation will not complete successfully.
Cause
Using the Controlled Folder Access feature of Windows Defender, this might include the temporary folder as a controlled folder to prevent malicious software writing into this folder.
Adding this folder blocks some firmware and driver updates from Dell.
Resolution
Controlled Folder Access Exception
You can add exceptions for Dell software so it is not blocked by "Controlled Folder Access." This can be done manually in the Controlled Folder Access Page of "Windows Settings" and even be deployed as a Group Policy Object.
For more information about configuring "Controlled Folder Access" exceptions: Configure and Validate Exclusions Based on File Extension and Folder Location 
If you have further questions about this article, contact Dell Technical Support.
Affected Products
Alienware, Inspiron, Legacy Desktop Models, OptiPlex, Vostro, XPS, G Series, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, Legacy Laptop Models, Fixed Workstations, Mobile WorkstationsArticle Properties
Article Number: 000183984
Article Type: Solution
Last Modified: 18 Jul 2025
Version: 4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.