Dell Unity : SRS GW Generating "Action : Update Device », « Status : Alertes de 200 pouces toutes les 10 minutes après la mise à niveau sans perturbation vers la version 5.1 (corrigible par l’utilisateur)

Summary: Après la mise à niveau du client vers Unity OE 5.1.0.0, il voit les alertes « Action : Mettre à jour l’appareil | Statut: 200' toutes les 10 minutes dans leur passerelle SRS centralisée ...

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Symptoms

SRS GW Generating "Action : Mettre à jour l’appareil » et « État : Alertes de 200 pouces toutes les 10 minutes
L’alerte que le client voit dans sa passerelle SRS :SRS GW alerts.png


esrs_ve.log indique que la passerelle SRS a été déployée avec succès et fonctionne correctement.


Les données de service Unity indiquent :

spx/EMC/CEM/log/eVE/esrs_ve.log 
Thu Sep 30 14:05:36 2021 ESRS_VE.pl:32162: ========== Enter ESRS_VE.pl 1.4.1554972415 ==========
Thu Sep 30 14:05:36 2021 ESRS_VE.pl:32162:  /EMC/Platform/bin/ESRS_VE.pl called with options 
Thu Sep 30 14:05:36 2021 ESRS_VE.pl:32162: $VAR1 = [
          '--action=MODIFY'
        ];

Thu Sep 30 14:05:39 2021 ESRS_VE.pl:32162: Retrieving the current provisioning state from the CP DB (1)
Thu Sep 30 14:05:39 2021 ESRS_VE.pl:32162: REST client constructor host: https://localhost:8080/
Thu Sep 30 14:05:39 2021 ESRS_VE.pl:32162: Base url for ACTION_GET_PROVISION_STATE is: api/types/esrsParam/instances?fields=esrsConfigStatus,esrsVeAddress,secondaryEsrsVeAddress,isCentralized,enabled
Thu Sep 30 14:05:39 2021 ESRS_VE.pl:32162: ESRS is enabled
Thu Sep 30 14:05:39 2021 ESRS_VE.pl:32162: ESRS VE type is Centralized
Thu Sep 30 14:05:39 2021 ESRS_VE.pl:32162: Integrated ESRS VE has NOT been provisioned
Thu Sep 30 14:05:39 2021 ESRS_VE.pl:32162: Inspecting incoming IP and port
Thu Sep 30 14:05:39 2021 ESRS_VE.pl:32162: Centralized solution is enabled. Using values from the db: 192.168.8.112:9443
Thu Sep 30 14:05:39 2021 ESRS_VE.pl:32162: REST client constructor host: https://192.168.8.112:9443/
Thu Sep 30 14:05:39 2021 ESRS_VE.pl:32162: About to enter pre action eVE state.
Thu Sep 30 14:05:39 2021 ESRS_VE.pl:32162: Skip the pre action state check since it's not a integrated only action.
Thu Sep 30 14:05:39 2021 ESRS_VE.pl:32162: Creating ESRS VE REST request for ACTION_MODIFY
Thu Sep 30 14:05:40 2021 ESRS_VE.pl:32162: Base url for ACTION_MODIFY is: esrs/v1/devices/UNITY/APM00183021061
Thu Sep 30 14:05:41 2021 ESRS_VE.pl:32162: Base url for ACTION_MODIFY is: esrs/v1/devices/UNITY/APM00183021061
Thu Sep 30 14:05:42 2021 ESRS_VE.pl:32162: Validating MODIFY response
Thu Sep 30 14:05:42 2021 ESRS_VE.pl:32162: Decoded response: $VAR1 = {
          'message' => 'Request Approved',
          'model' => 'UNITY',
          'responseCode' => 0, <<< Response Code 0 means it was successful. 
          'serialNumber' => 'APM00123456789'
        };

Thu Sep 30 14:05:42 2021 ESRS_VE.pl:32162: Modified ESRS successfully
Thu Sep 30 14:05:42 2021 ESRS_VE.pl:32162: The eVE feature is ENABLED
Thu Sep 30 14:05:42 2021 ESRS_VE.pl:32162: Retrieving the current provisioning state from the CP DB (1)
Thu Sep 30 14:05:42 2021 ESRS_VE.pl:32162: REST client constructor host: https://localhost:8080/
Thu Sep 30 14:05:42 2021 ESRS_VE.pl:32162: Base url for ACTION_GET_PROVISION_STATE is: api/types/esrsParam/instances?fields=esrsConfigStatus,esrsVeAddress,secondaryEsrsVeAddress,isCentralized,enabled
Thu Sep 30 14:05:42 2021 ESRS_VE.pl:32162: ESRS is enabled
Thu Sep 30 14:05:42 2021 ESRS_VE.pl:32162: ESRS VE type is Centralized
Thu Sep 30 14:05:42 2021 ESRS_VE.pl:32162: Integrated ESRS VE has NOT been provisioned
Thu Sep 30 14:05:42 2021 ESRS_VE.pl:32162: Check the request response for errors
Thu Sep 30 14:05:42 2021 ESRS_VE.pl:32162: $VAR1 = {
          'responseCode' => '200',
          'responseContent' => '{"message":"Request Approved","serialNumber":"APM00123456789","model":"UNITY","responseCode":0}',
          'responseType' => 'application/json',
          'responseDate' => 'Thu, 30 Sep 2021 14:05:42 GMT'
        };

Thu Sep 30 14:05:42 2021 ESRS_VE.pl:32162: ACTION_MODIFY with responseCode 200



Cause

Cette alerte est sans importance et n’entraînera aucun problème côté client si la passerelle SRS est modifiée avec succès. Cette alerte peut être ignorée en toute sécurité pour le moment.

Resolution

RÉPARER:
Ce problème est résolu dans Unity OE 5.2.0.0.5.173

Affected Products

Dell EMC Unity, Dell Unity 300, Dell EMC Unity 300F, Dell EMC Unity 350F, Dell EMC Unity 400, Dell EMC Unity 400F, Dell EMC Unity 450F, Dell EMC Unity 500, Dell EMC Unity 500F

Products

Dell EMC Unity XT 380, Dell EMC Unity XT 380F, Dell EMC Unity XT 480, Dell EMC Unity XT 480F, Dell EMC Unity 550F, Dell EMC Unity 600, Dell EMC Unity 600F, Dell EMC Unity 650F, Dell EMC Unity XT 680, Dell EMC Unity XT 680F, Dell EMC Unity XT 880 , Dell EMC Unity XT 880F, Dell EMC Unity Family |Dell EMC Unity All Flash, Dell EMC Unity Family, Dell EMC Unity Hybrid ...
Article Properties
Article Number: 000193078
Article Type: Solution
Last Modified: 27 Oct 2022
Version:  2
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