SCG: Så här samlar du in SCG-hälsostatus från API:et

Summary: Så här samlar du in hälsostatus för säker anslutningsgateway (SCG) från en API-fråga (Application Programming Interface). Den här metoden är användbar för att analysera status för alla SCG-komponenter (anslutningsstatus, keepalive-status, status för alla tjänster, systeminformation för anslutna enheter). ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

Detta testades på Säker anslutningsgateway version 5.10.00.10.

Nedan följer de steg som krävs för att utföra en API-fråga till SCG för att samla in all hälsoinformation:
 

  1. Aktivera REST API-gränssnitt i Säker anslutningsgateway.
    Du måste aktivera REST API-gränssnitt i SCG för att tillåta integrering med datacenterverktyg och -program.
    Om du vill aktivera API-gränssnitt öppnar du SCG-panelen i webbläsaren (https://<IP_SCG>:5700), gå till Inställningar > API-inställningar, markera kryssrutan Aktivera API-gränssnitt för den här gatewayen och klicka på Använd:Skärmbild av aktivering av REST API i SCG
  2. Öppna en SSH-session till SCG-gatewayen med rotanvändaren och utför kommandona nedan:
    Generera autentiseringstoken med SCG-gatewayen – Det är nödvändigt att utföra alla API-frågor till SCG-gatewayen innan du hämtar auktoriseringstoken. I det här fallet hämtar vi auktoriseringstoken och lagrar den på en systemvariabel för att underlätta nästa API-frågor:
    AUTH_TOKEN=`curl -k -s -L -i -X --header "Content-Type: application/json" --request POST --data '{"username":"admin","password":"admin_password"}' 'https://10.108.0.40:5700/SupportAssist/api/v2/auth/token?accessToken' | grep "accessToken" | awk -F ":" {'print $2'} | sed 's/,$//' | sed 's/^..//' | sed 's/.$//'`
    Var:
    • admin = adminanvändare av SCG
    • admin_password = administratörslösenord för SCG
    • 10.108.0.40 = IP-adress för SCG
    Exempel:
    scg:~ # AUTH_TOKEN=`curl -k -s -L -i -X --header "Content-Type: application/json" --request POST --data '{"username":"admin","password":"admin_password"}' 'https://10.108.0.40:5700/SupportAssist/api/v2/auth/token?accessToken' | grep "accessToken" | awk -F ":" {'print $2'} | sed 's/,$//' | sed 's/^..//' | sed 's/.$//'`
    
    scg:~ # echo $AUTH_TOKEN
    eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJ1c2VyTmFtZSI6ImFkbWluIiwicm9sZSI6IlNDR0FkbWlucyIsInJlcXVlc3RpbmdJUCI6IjEwLjEwNy4wLjM5IiwiYXBwTW9kZSI6IkFQUExJQU5DRVMiLCJhcGlVc2FnZU1vZGUiOiJSZXN0IiwiaW5zdGFuY2VJRCI6ImJGMFhhdUk2MVI2REtZM3A5a0NKTHdVWlMwTGhPUjRNaVJydEhPTkgxamFxa2Zrb0xONDlGeXNraXB5ZVFjUmxsSlFyTFJQQkJtNlRZeGNTWGxleEJBPT0iLCJ0b2tlblR5cGUiOiJBQ0NFU1MiLCJ1dWlkIjoiZGFkYjYxY2EtNjNmZi00ODRlLWEwOGUtOTA0OGY0NzczYzJmIiwiaWF0IjoxNjQ4NzQzODk2LCJleHAiOjE2NDg3NDU2OTZ9.D2ziJJhc8dAyqiFIwXucluWLwsdKVSv1TqQAnt1b8KA
  3. Köra API-frågan för att hämta SCG-hälsostatus:
    Med den här API-frågan är det möjligt att se mycket information om SCG:
    - Status för anslutning
    - Status för keepalive
    - Status för varje SCG-tjänst (esrshttpd, esrshttpdR, esrsconnectemc, networkConnectivity med flera)
    - Status för övervakade enheter

    Nedan visas API-frågan för att samla in status för hälsoinformation:
    curl -k -X GET --header "Accept: application/json" --header "Authorization: Bearer $AUTH_TOKEN" https://10.108.0.40:5700/SupportAssist/api/v2/service/healthstatus?
    Exempel:
    scg:~ # curl -k -X GET --header "Accept: application/json"  --header "Authorization: Bearer $AUTH_TOKEN" https://10.108.0.40:5700/SupportAssist/api/v2/service/healthstatus?
    
    {
      "data" : {
        "runDate" : "Mar 31, 2022 12:03:57 -EDT",
        "gatewayInfo" : {
          "serialNumber" : "XXXXXXXXXX",
          "productModel" : "SECURECONNECTGATEWAY-APPLIANCE",
          "ipAddress" : "10.108.0.40",
          "gatewayVersion" : "5.00.07.10"
        },
        "connectivity" : {
          "mqttStatus" : {
            "state" : "CONNECTED",
            "updatedAt" : "2022-03-28T20:58:38.244+00:00",
            "recommendation" : ""
          },
          "keepaliveStatus" : {
            "state" : "CONNECTED",
            "updatedAt" : "2021-11-22T04:27:05.198+0000",
            "recommendation" : ""
          }
        },
        "services" : [ {
          "serviceName" : "esrshttpd",
          "criticality" : "Critical",
          "serviceType" : "Core service status",
          "description" : "Service to securely transfer files between your devices and secure connect gateway",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "esrshttpdR",
          "criticality" : "Critical",
          "serviceType" : "Core service status",
          "description" : "A service that manages file transfers from your gateway to Dell Technologies, or to your devices",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "esrsconnectemc",
          "criticality" : "Critical",
          "serviceType" : "Core service status",
          "description" : "A service at Dell Technologies that receives alert data from your devices",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "esrsclientproxy",
          "criticality" : "Warning",
          "serviceType" : "Core service status",
          "description" : "A service for connectivity between devices and Dell Technologies",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "esrswatchdogservice",
          "criticality" : "Warning",
          "serviceType" : "Core service status",
          "description" : "A service that monitors whether or not other services are running or down. When services go down unexpectedly, the watchdog service will attempt to restart them so they start functioning normally again",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "esrshttpdftp",
          "criticality" : "Critical",
          "serviceType" : "Core service status",
          "description" : "A service at Dell Technologies that receives alert data from your devices",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "esrshttpdlistener",
          "criticality" : "Critical",
          "serviceType" : "Core service status",
          "description" : "A service at Dell Technologies that receives alert data from your devices",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "shibd",
          "criticality" : "Critical",
          "serviceType" : "Core service status",
          "description" : "A Service for remote secure credentials",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "apache2",
          "criticality" : "Critical",
          "serviceType" : "Core service status",
          "description" : "A Service for remote secure credentials",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "esrsjcemc",
          "criticality" : "Critical",
          "serviceType" : "Restful service status",
          "description" : "A service at Dell Technologies that receives alert data from your devices",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "esrskeepalive",
          "criticality" : "Critical",
          "serviceType" : "Restful service status",
          "description" : "Device service that sends heartbeat status from devices to Dell Technologies",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "esrsmftauth",
          "criticality" : "Critical",
          "serviceType" : "Restful service status",
          "description" : "A service that transfers files between Dell, your gateway, and your devices",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "esrsupdate",
          "criticality" : "Critical",
          "serviceType" : "Restful service status",
          "description" : "A service to retreives update information from Dell Technologies",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "esrsdigitaltwinservice",
          "criticality" : "Critical",
          "serviceType" : "Restful service status",
          "description" : "A service for connectivity between devices and Dell Technologies",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "esrsmqttclient",
          "criticality" : "Critical",
          "serviceType" : "Restful service status",
          "description" : "A service that monitors connectivity between the gateway and Dell",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "esrsmosquitto",
          "criticality" : "Critical",
          "serviceType" : "Core service status",
          "description" : "A service that transfers files between your gateway local system to Dell",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "esrsmqttauth",
          "criticality" : "Critical",
          "serviceType" : "Restful service status",
          "description" : "A service that validates credentials for remote support activities",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "srsadapter",
          "description" : "A service that manages the communications between containers",
          "status" : "running"
        }, {
          "serviceName" : "secureconnectgateway",
          "description" : "A service that allows access to secure connect gateway's user interface.",
          "status" : "running"
        }, {
          "serviceName" : "cases",
          "description" : "A service that manages alerts, events, and support cases generated by your gateway.",
          "status" : "running"
        }, {
          "serviceName" : "auditlog",
          "description" : "A service that displays your gateway's activity history.",
          "status" : "running"
        }, {
          "serviceName" : "connectivity",
          "description" : "A service that manages connectivity with the Dell Technologies backend.",
          "status" : "running"
        }, {
          "serviceName" : "appsettings",
          "description" : "A service to save changes for configuration settings.",
          "status" : "running"
        }, {
          "serviceName" : "consoleadapter",
          "description" : "A service that manages connectivity with systems management consoles.",
          "status" : "running"
        }, {
          "serviceName" : "registration",
          "description" : "A service that registers your secure connect gateway.",
          "status" : "running"
        }, {
          "serviceName" : "collection",
          "description" : "A service that initiates collection of telemetry from devices, then retreives that telemetry and displays it in your gateway. ",
          "status" : "running"
        }, {
          "serviceName" : "inventory",
          "description" : "A service that retreives inventory information from devices.",
          "status" : "running"
        }, {
          "serviceName" : "secureconnectgatewaydb",
          "description" : "A service that allows access to secure connect gateway's database.",
          "status" : "running"
        }, {
          "serviceName" : "email",
          "description" : "A service that manages and sends emails from secure connect gateway.",
          "status" : "running"
        } ],
        "networkConnectivity" : [ {
          "hostName" : "esrs3-core.emc.com",
          "port443" : {
            "status" : "CONNECTED",
            "recommendation" : ""
          },
          "port8443" : {
            "status" : "CONNECTED",
            "recommendation" : ""
          }
        }, {
          "hostName" : "esrs3-coredr.emc.com",
          "port443" : {
            "status" : "CONNECTED",
            "recommendation" : ""
          },
          "port8443" : {
            "status" : "CONNECTED",
            "recommendation" : ""
          }
        } ],
        "systemInfo" : {
          "systemInfo" : "VMware, Inc.",
          "noOfProcessors" : 4,
          "memory" : {
            "memoryUsage" : "12.21 / 15.66 GB (78%)",
            "status" : "HEALTHY",
            "message" : ""
          },
          "cpu" : {
            "cpuLoad" : "2.65%",
            "status" : "HEALTHY"
          },
          "diskSpaceDetails" : [ {
            "partitionName" : "/dev/sda1",
            "availableDiskSpace" : "0.21 GB",
            "used" : "28%"
          }, {
            "partitionName" : "/dev/mapper/scgVG-LVRoot",
            "availableDiskSpace" : "13.31 GB",
            "used" : "13%"
          }, {
            "partitionName" : "/dev/mapper/scgVG-LVvar_lib_docker",
            "availableDiskSpace" : "86.77 GB",
            "used" : "8%"
          }, {
            "partitionName" : "/dev/mapper/scgVG-LVvar_log",
            "availableDiskSpace" : "7.35 GB",
            "used" : "6%"
          }, {
            "partitionName" : "/dev/mapper/scgVG-LVvar_lib_scgve",
            "availableDiskSpace" : "7.36 GB",
            "used" : "6%"
          }, {
            "partitionName" : "/dev/mapper/scgVG-LVopt_esrsve",
            "availableDiskSpace" : "7.35 GB",
            "used" : "6%"
          } ]
        },
        "smtp" : {
          "status" : "Connected"
        }
      },
      "email" : "Timed out after waiting 30000(ms) for a reply. address: __vertx.reply.1bd9b6f0-73e1-4f27-8f57-207c3c5577bb, repliedAddress: emailApplianceService.queue"
    }scg:~ #

Så här sparar du rapporten i en fil:

curl -k -X GET --header "Accept: application/json" -o report_scg.txt --header "Authorization: Bearer $AUTH_TOKEN" https://10.108.0.40:5700/SupportAssist/api/v2/service/healthstatus?


Var:
-o report_scg.txt = Det här alternativet används för att spara utdata i "report_scg.txt" fil.

Viktigt – autentiseringsmekanismer:
Autentiseringsprocessen startar när klienten gör en begäran om en token från servern genom att ange sina autentiseringsuppgifter. Som svar returnerar Säker anslutningsgateway en åtkomsttoken och en uppdateringstoken. Uppdateringstoken är giltig i 24 timmar, medan åtkomsttoken är giltig i 30 minuter. När åtkomsttoken upphör att gälla kan du generera en ny åtkomsttoken med hjälp av uppdateringstoken.

Additional Information

Affected Products

VxRail, Secure Connect Gateway, Secure Connect Gateway - Virtual Edition, VxRail Appliance Family, VxRail Appliance Series
Article Properties
Article Number: 000197829
Article Type: How To
Last Modified: 18 Nov 2025
Version:  3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.