Dell Optimizer Walk Away Lock is a Feature of Users Presence Detection Module

Summary: This article discusses reasons why a computer with Dell Optimizer with Walk Away Lock (WAL) setting enabled, locks the screen.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

Affected Products:

  • Dell Optimizer

The screen may lock while still being present in front of the computer with the WAL setting enabled in the User Presence Detection [UPD] module with internal camera-based sensor on the computer.

In addition to user guide information, The WAL setting also triggers if the following conditions are met:

  • The user’s face is angled more than about 90 degrees away from the Vision-based sensor.
  • Facial landmarks are no longer detectable due to being covered (for example, facemask, sunglasses, facial hair, hands), poor lighting, or other factors.
  • When the face is off center, and not facing towards the sensor (From camera’s point of view it is out of boundary).

Affected Products

Dell Optimizer
Article Properties
Article Number: 000209973
Article Type: How To
Last Modified: 23 Jan 2025
Version:  3
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