Chromebook 3110 2-in-1 Powers Off and Battery Not Read Correctly in OS After Shutdown
Summary: This article provides information about how to prevent your Chromebook 3110 2-in-1 from powering off and showing incorrect battery information.
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This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Chromebook 3110 2-in-1 users may notice that the computer powers off when it is not attached to AC power.
It shows an incorrect battery or error message on battery reading when restarted.
Cause
This happens on computers running Chrome OS versions earlier than 109.
Resolution
See the following Chromebook Knowledge Base article to update to version 109 or newer to resolve this issue: https://support.google.com/chromebook/answer/177889
Affected Products
Chromebook 3110 2-in-1Article Properties
Article Number: 000210063
Article Type: Solution
Last Modified: 13 Apr 2025
Version: 6
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