DPSearch：升級驗證檢查失敗，並顯示錯誤「無法移除現有檔案」

Summary: 由於 puppet 代理程式遭遇到錯誤，搜尋無法升級至較新版本。

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Symptoms

DPSearch 在升級至較新版本後不會啟動。升級驗證指令檔會報告類似以下內容的錯誤訊息：  

 
Error: Could not remove existing file
Error: /Stage[main]/Search_smart_upgrade/File[/etc/puppet/repository]/ensure: change from directory to link failed: Could not remove existing file
Warning:  /Stage[main]/Search_smart_upgrade/File[/etc/puppet/status] : Skipping because of failed dependencies.
Warning:  /Stage[main]/Search_smart_upgrade/File[/usr/local/search/tmp/smart_upgrade]: Skipping because of failed dependencies
Warning:  /Stage[main]/Search_smart_upgrade/Exec[bash upgrade.sh]: Skipping because of failed dependencies




升級驗證指令檔產生的錯誤。

 

Cause

從 /etc/puppet/modules/search_smart_upgrade/files/repository 到 /etc/puppet/repository 的符號連結遺失。

Resolution

您可以遵循下列步驟來解決此問題：

  1. 停止 puppet 和 puppetmaster 服務：
service puppet stop
service puppetmaster stop

 
  1. 建立符號連結：
ln /etc/puppet/modules/search_smart_upgrade/files/repository /etc/puppet/repository

 
  1. 使用驗證連結是否存在 ls -l 命令為貴組織設定主要和次要 IT 連絡人。
  2. 啟動 puppet 和 puppetmaster 服務：
service puppet start
service puppetmaster start


 
 

Affected Products

Data Protection Search, PowerProtect DP4400, Data Protection Search, PowerProtect DP5300, PowerProtect DP5800, PowerProtect DP8300, PowerProtect DP8800, PowerProtect Data Protection Software, Integrated Data Protection Appliance Family , Integrated Data Protection Appliance Software, PowerProtect DP5900, PowerProtect DP8400, PowerProtect DP8900 ...
Article Properties
Article Number: 000210179
Article Type: Solution
Last Modified: 22 Aug 2025
Version:  4
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