PowerProtect Cloud Snapshot Manager for Azure DDVE Copy Job Failure When Proxy Storage Account has Private Endpoint Configured

Summary: DDVE copy jobs on the Azure platform fail if the Cloud Snapshot Manager Proxy storage account is configured with a private endpoint.

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Symptoms

The following type of error is reported for failed DDVE copy job: 
Error: Error occurred fetching session from csm proxy : Error: stack could not be created after 9 attempts Error code: 3041 OperatingSystem:

Cause

PowerProtect Cloud Snapshot Manager does not support private endpoints for the Cloud Snapshot Manager Proxy storage account.

Resolution

Remove private endpoint on storage accounts used for Cloud Snapshot Manager Proxy configuration.

Affected Products

Cloud Snapshot Manager
Article Properties
Article Number: 000221717
Article Type: Solution
Last Modified: 09 Feb 2024
Version:  2
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