PowerEdge: Sådan indsamler du logfiler til avanceret fejlfinding

Summary: Skulle der opstå et problem med dit system, anbefaler vi, at du indsamler systemlogfiler for at fremskynde supportprocessen, før du kontakter Dell Support. Denne artikel forklarer nogle af de vigtigste tilgængelige værktøjer, herunder SupportAssist Enterprise, det mest omfattende værktøj til indsamling af logfiler til dit Dell PowerEdge-system. ...

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Instructions

Hvis du har et problem, anbefaler vi, at du indsamler systemlogfiler for at fremskynde supportprocessen, før du kontakter Dell Support. Hvis du har logfiler, der kan sendes til supportmedarbejderen, kan du gennemgå dem og analysere problemet med det samme. Dette er den hurtigst mulige løsning på dit problem. Denne artikel forklarer nogle af de vigtigste værktøjer, der er tilgængelige til indsamling af logfiler.

Hvornår er værktøjet nyttigt?

Følgende tabel viser, hvilke værktøjer der kan bruges til at hente gyldige oplysninger om en bestemt problemkilde.

Tools Hard Disk Memory CPU Operating System Blade Enclosures
iDRAC Integrated Dell Remote Access Controller YES YES YES NO NO
Export PERC logs using software tools YES NO NO NO NO
Management Module YES-Shared Storage ONLY NO NO NO YES

Bemærk: Blade-kabinettet indeholder PowerEdge M1000e-, PowerEdge VTRX-kabinettet og PowerEdge FX-kabinettet.

Integrated Dell Remote Access Controller - iDRAC

Dell iDRAC er integreret med de fleste Dell PowerEdge-servere. Det kræver ikke et installeret operativsystem eller en hypervisor for at fungere. Du kan få adgang til iDRAC ved hjælp af en webbrowser på det samme netværk ved hjælp af IP-adressen på iDRAC (se artiklen PowerEdge: Sådan konfigurerer du netværksindstillingerne for Integrated Dell Remote Access Controller 9 (iDRAC9) og Lifecycle Controller). Ved avanceret fejlfinding anbefales det at kontrollere de angivne oplysninger, f.eks. status for firmwaren og systemets hændelseslog (SEL).

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Eksportér PERC-logfiler ved hjælp af softwareværktøjer

Et alternativ til at udtrække RAID-controllerlogfiler til avanceret analyse er at levere softwareværktøjer som PERCCLI- eller Mega-CLI-hjælpeprogrammer til ældre controllere.

PercCLI:

  • Virker på Windows, Linux og VMware
  • Understøttes af PERC-serie 8 og nyere produktserier
  • Genstart ikke påkrævet

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Administrationsmodul

Dell PowerEdge MX7000 har et administrationsmodul, der leverer kabinetsadministration. Administrationsmodulet understøtter høj tilgængelighed ved hjælp af et redundant modul. En integreret funktion af administrationsfirmwaren er at vedligeholde en detaljeret log over hændelser fra administrerede enheder og softwarehændelser i administrationsfirmwaren. Firmwarelogfiler, der indsamles fra administrationsmodulkomponenter, og som kan bruges til fejlfinding, grupperes som udpakningslogfiler.

  • Alle systemer: Der kræves ikke noget operativsystem, hvilket ikke kræver nedetid for at indsamle logfiler.
  • fordele: Den fysiske styring giver mulighed for fjernsystemstyring af hele bladekabinettet og systemovervågning.
  • PowerEdge MX7000: Vejledning 

Affected Products

Storage Spaces Direct R440 Ready Node, Storage Spaces Direct R640 Ready Node, Storage Spaces Direct R740xd Ready Node, Storage Spaces Direct R740xd2 Ready node, OEMR XL R570, OEMR XL R670, OEMR XL R770, OEMR R240, OEMR R250, OEMR XE R250, OEMR R260 , OEMR XE R260, OEMR R340, OEMR R350, OEMR XE R350, OEMR R360, OEMR XE R360, OEMR R440, PowerEdge XR2, OEMR R450, OEMR R540, OEMR R550, OEMR R5500, OEMR R640, OEMR XL R640, OEMR R6415, OEMR R650, OEMR R650xs, OEMR R6515, OEMR R6525, OEMR R660, OEMR XL R660, OEMR R660xs, OEMR R6615, OEMR R6625, OEMR R740, OEMR XL R740, OEMR R740xd, OEMR XL R740xd, OEMR R740xd2, OEMR R7415, OEMR R7425, OEMR R750, OEMR R750xa, OEMR R750xs, OEMR R7515, OEMR R7525, OEMR R760, OEMR R760xa, OEMR R760XD2, OEMR XL R760, OEMR R760xs, OEMR R7615, OEMR R7625, OEMR R840, OEMR R860, OEMR R940, OEMR R940xa, OEMR R960, OEMR T140, OEMR T150, OEMR T340, OEMR T350, OEMR T360, OEMR T440, OEMR T550, OEMR T560, OEMR T640, OEMR XL T640, OEMR XL R240, OEMR XL R340, OEMR XL R660xs, OEMR XL R6615, OEMR XL R6625, OEMR XL R6715, OEMR XL R6725, OEMR XL R760xs, OEMR XL R7615, OEMR XL R7625, OEMR XL R7715, OEMR XL R7725, OEMR XR11, OEMR XR12, OEMR XR4000r, OEMR XR4000w, OEMR XR4000z, OEMR XR4510c, OEMR XR4520c, OEMR XR5610, OEMR XR7620, OEMR XR8000r, OEMR XR8610t, OEMR XR8620t, Poweredge C4140, PowerEdge C6400, PowerEdge C6420, PowerEdge C6520, PowerEdge C6525, PowerEdge C6600, PowerEdge C6615, PowerEdge C6620, PowerEdge FC640, PowerEdge FX2/FX2s, PowerEdge HS5610, PowerEdge HS5620, PowerEdge M1000E, PowerEdge M640, PowerEdge M640 (for PE VRTX), PowerEdge MX5016s, PowerEdge MX7000, PowerEdge MX740C, PowerEdge MX750c, PowerEdge MX760c, PowerEdge MX840C, PowerEdge R240, PowerEdge R250, PowerEdge R260, PowerEdge R340, PowerEdge R350, PowerEdge R360, PowerEdge R440, PowerEdge R450, PowerEdge R470, PowerEdge R540, PowerEdge R550, PowerEdge R570, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R660, PowerEdge R660xs, PowerEdge R6615, PowerEdge R6625, PowerEdge R670, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R760, PowerEdge R760XA, PowerEdge R760xd2, PowerEdge R760xs, PowerEdge R7615, PowerEdge R7625, PowerEdge R770, PowerEdge R7715, PowerEdge R7725, PowerEdge R840, PowerEdge R860, PowerEdge R940, PowerEdge R940xa, PowerEdge R960, PowerEdge T140, PowerEdge T150, PowerEdge T160, PowerEdge T340, PowerEdge T350, PowerEdge T360, PowerEdge T440, PowerEdge T550, PowerEdge T560, PowerEdge T640, POWEREDGE VRTX, PowerEdge XE2420, PowerEdge XE7100, PowerEdge XE7420, PowerEdge XE7440, PowerEdge XE7745, PowerEdge XE8545, PowerEdge XE8640, PowerEdge XE9640, PowerEdge XE9680, PowerEdge XR11, PowerEdge XR12, PowerEdge XR4000r, PowerEdge XR4000w, PowerEdge XR4000z, PowerEdge XR4510c, PowerEdge XR4520c, PowerEdge XR5610, PowerEdge XR7620, PowerEdge XR8000r, PowerEdge XR8610t, PowerEdge XR8620t, PowerFlex appliance R650, PowerFlex appliance R6525, PowerFlex appliance R660, PowerFlex appliance R6625, Powerflex appliance R750, PowerFlex appliance R760, PowerFlex appliance R7625, PowerFlex custom node R650, PowerFlex custom node R6525, PowerFlex custom node R660, PowerFlex custom node R6625, PowerFlex custom node R750, PowerFlex custom node R760, PowerFlex custom node R7625, PowerFlex custom node R860, VxFlex Ready Node R640, VxFlex Ready Node R740xd, Dell EMC vSAN C6420 Ready Node, Dell EMC vSAN MX740c Ready Node, Dell EMC vSAN MX750c Ready Node, Dell vSAN Ready Node MX760c, Dell EMC vSAN R440 Ready Node, Dell EMC vSAN R640 Ready Node, Dell EMC vSAN R6415 Ready Node, Dell EMC vSAN R650 Ready Node, Dell EMC vSAN R6515 Ready Node, vSAN Ready Node R660, Dell vSAN R6615 Ready Node, Dell EMC vSAN R740 Ready Node, Dell EMC vSAN R740xd Ready Node, Dell EMC vSAN R750 Ready Node, Dell EMC vSAN R7515 Ready Node, Dell EMC vSAN R760 Ready Node, Dell vSAN R7615 Ready Node, Dell vSAN Ready Node R7625, Dell EMC vSAN R840 Ready Node, Dell EMC vSAN T350 Ready Node, PowerFlex appliance R640, PowerFlex appliance R740XD, PowerFlex appliance R7525, PowerFlex appliance R840, VxFlex Ready Node R840 ...
Article Properties
Article Number: 000228206
Article Type: How To
Last Modified: 19 May 2025
Version:  3
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