Appliance PowerProtect DP | IDPA : Après la mise à niveau vers la version 2.7.6, l’interface utilisateur Avamar est inaccessible car l’ACM crée plusieurs connexions Apache

Summary: Après la mise à niveau vers la version 2.7.6, l’interface utilisateur Avamar devient inaccessible, car l’ACM crée plusieurs connexions Apache car il ne reçoit pas la réponse attendue.

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Symptoms

Exemple d’Avamar Apache inondé : 

En tant qu’utilisateur root, exécutez :

service apache2 status

Ici, nous pouvons voir >60 processus qui tentent de se connecter au service Apache. Chaque « |- #### » est un autre PID

root@avmr-4400:~/#: service apache2 status
* apache2.service - The Apache Webserver
   Loaded: loaded (/usr/lib/systemd/system/apache2.service; enabled; vendor preset: disabled)
   Active: active (running) since Mon 2024-07-01 17:00:55 IST; 2 weeks 6 days ago
  Process: 32179 ExecReload=/usr/sbin/start_apache2 -DSYSTEMD -DFOREGROUND -k graceful (code=exited, status=0/SUCCESS)
 Main PID: 2364 (httpd-prefork)
   Status: "Configuration loaded."
    Tasks: 151
   CGroup: /system.slice/apache2.service
           |-  557 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |-  597 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |-  598 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |-  838 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |-  855 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |-  856 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 1738 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 2287 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 2289 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 2364 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 2617 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 2635 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 2636 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 3102 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 3140 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 3141 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 3190 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 3227 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 3228 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 4359 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 4360 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 4361 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 4869 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 4870 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 4871 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 4986 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 4993 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 5004 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 5868 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 5986 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 7312 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 7313 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 7314 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 7829 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 7867 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 7868 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 8067 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 8105 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 8106 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 8493 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 9643 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 9651 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 9652 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 9689 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 9707 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |-10262 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |-10336 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |-10349 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |-10376 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |-10377 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |-10386 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |-10387 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |-10524 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |-11524 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |-11565 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |-11566 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |-11611 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |-11612 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |-11613 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |-11788 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |-11826 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |-11827 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
Jul 07 00:00:06 idpa-vl-srv-01 systemd[1]: Reloading The Apache Webserver.
Jul 07 00:00:07 idpa-vl-srv-01 systemd[1]: Reloaded The Apache Webserver.
Jul 10 00:00:05 idpa-vl-srv-01 systemd[1]: Reloading The Apache Webserver.
Jul 10 00:00:06 idpa-vl-srv-01 systemd[1]: Reloaded The Apache Webserver.
Jul 19 14:45:01 idpa-vl-srv-01 systemd[1]: Reloading The Apache Webserver.
Jul 19 14:45:02 idpa-vl-srv-01 systemd[1]: Reloaded The Apache Webserver.
Jul 25 00:00:05 idpa-vl-srv-01 systemd[1]: Reloading The Apache Webserver.
Jul 25 00:00:06 idpa-vl-srv-01 systemd[1]: Reloaded The Apache Webserver.
Jul 29 14:45:01 idpa-vl-srv-01 systemd[1]: Reloading The Apache Webserver.
Jul 29 14:45:02 idpa-vl-srv-01 systemd[1]: Reloaded The Apache Webserver.

Dans la sortie Avamar attendue, il affiche plusieurs connexions, mais loin d’en avoir autant :
(en tant qu’utilisateur root) : 
root@avmr-4400:~/#: service apache2 status
* apache2.service - The Apache Webserver
   Loaded: loaded (/usr/lib/systemd/system/apache2.service; enabled; vendor preset: disabled)
   Active: active (running) since Mon 2024-09-02 04:28:03 EDT; 1 weeks 2 days ago
 Main PID: 2178 (httpd-prefork)
   Status: "Processing requests..."
    Tasks: 11
   CGroup: /system.slice/apache2.service
           |- 2178 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 2229 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 3662 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 6850 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 6995 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |- 7846 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |-10043 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |-10580 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |-12933 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           |-28405 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start
           `-32401 /usr/sbin/httpd-prefork -DSYSCONFIG -DSSL -C PidFile /var/run/httpd.pid -C Include /etc/apache2/sysconfig.d//loadmodule.conf -C Include /etc/apache2/sysconfig.d//global.conf -f /etc/apache2/httpd.conf -c Include /etc/apache2/sysconfig.d//include.conf -DSYSTEMD -DFOREGROUND -k start

Sep 02 04:27:56 avmr-4400-crk systemd[1]: Starting The Apache Webserver...
Sep 02 04:28:03 avmr-4400-crk systemd[1]: Started The Apache Webserver.

Cause

ACM réessaie les connexions à Avamar REST API (port 443) qui passe d’abord par Apache. Après la première fois qu’il n’obtient pas de réponse, ACM continue d’ouvrir de nouvelles connexions à l’infini.

Resolution

Pour résoudre le problème d’Apache WebServer, installez le correctif Avamar 19.9 338827. 

1- Téléchargez le correctif cumulatif Avamar 19.9 à partir du portail  

de support Dell 2- Suivez les étapes de la 000069982 de la base de connaissances pour installer le correctif Avamar .avp à l’aide du programme d’installation Avamar Comment installer un correctif Avamar .avp à l’aide du programme d’installation Avamar (AVI)

Affected Products

PowerProtect Data Protection Appliance

Products

PowerProtect Data Protection Software
Article Properties
Article Number: 000228477
Article Type: Solution
Last Modified: 26 May 2025
Version:  2
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