Avamar: Opdatering af Data Domain mislykkes med fejlen SSH Client er ikke godkendt

Summary: Denne artikel forklarer et problem, hvor redigering af Data Domain på en Avamar-server resulterer i fejlen "Update Data Domain failed", fordi "SSH-klient ikke godkendt". Når du føjer et nyt Data Domain til en Avamar, er fejlmeddelelsen: "Kan ikke føje SNMP Community-streng til Data Domain-systemet." ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Når du redigerer Data Domain ved hjælp af Avamar User Interface (AUI), mislykkes det med fejlen Update DataDomain failed.

Rediger Data Domain i AUI, og fejlmeddelelsen vises.

Ikonet /usr/local/avamar/var/mc/server_log/mc-rest-api.log Viser:
2024-12-18 15:01:54.077  WARN 8841 --- [AsyncTask-1] com.avamar.mc.api.task.AsyncTask: Unexpected error occurred in async task
com.avamar.mc.api.core.exception.RestClientException: Update DataDomain failed.
        at com.avamar.mc.api.datadomain.service.DataDomainServiceImpl.updateDataDomain(DataDomainServiceImpl.java:192)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
        at org.springframework.aop.interceptor.AsyncExecutionInterceptor.lambda$invoke$0(AsyncExecutionInterceptor.java:115)
        at org.springframework.aop.interceptor.AsyncExecutionAspectSupport.lambda$doSubmit$3(AsyncExecutionAspectSupport.java:276)
        at java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1604)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
        at java.lang.Thread.run(Thread.java:750)

2024-12-18 15:01:54.079  WARN 8841 --- [AsyncTask-1] com.avamar.mc.api.task.AsyncTask : Task.Error(code=31300, exception=com.avamar.mc.api.core.exception.RestClientException: Update DataDomain failed., details=null, event=Event(id=3984576, time=1734555714069, code=31300, category=APPLICATION, type=WARNING, severity=PROCESS, summary=Ssh client is not authenticated, domain=/, hasData=No, swSource=MCS:VM, source=EventSource(nodeId=av-server, programName=com.avamar.mc.datadomain.DataDomainService, sourceHardwareId=CKM01234567890_100-580-846-00-FFF, hardwareId=CKM01234567890_100-580-846-00-FFF, ddrName=dd-srv.lab.com, ddrId=8E72DC56A503F3865A0A418BFEF9414E3A4D7981, gsanVersion=19.10.0-135), data=EventData(attributes={dd=dd-srv.lab.com, ipv6Hostname=, user=ddboost, requestor={product=INTERNAL, role=Administrator, domain=/, host=192.168.1.110, user=MCUser}, ipv4Hostname=dd-srv.lab.com}), dataList=null, principal=UserPrincipal(id=69d23d7e-567e-4f98-ae2e-17367ec68f80, name=MCUser, domain=/, host=/192.168.1.110, product=INTERNAL, productVersion=null, role=ROOT), detail=null))
Ikonet /usr/local/avamar/var/mc/server_log/mcserver.log.0 Viser følgende undtagelse:
Unsupported type: OPENSSH PRIVATE KEY

10/24-13:53:03.00526 [RMI TCP Connection(2239)-192.168.1.110#50125] com.avamar.mc.datadomain.DataDomainService._updateDdr
FINE: Validate key based ssh connection when updating ddr
10/24-13:53:03.00526 [RMI TCP Connection(2239)-192.168.1.110#50125] com.avamar.asn.service.ServiceContainerImpl.getService
FINE: Service get initiated to service: com.avamar.mc.prefs.MCSPreferencesService
10/24-13:53:03.00526 [RMI TCP Connection(2239)-192.168.1.110#50125] com.avamar.asn.service.ServiceContainerImpl.getService
FINE: Service get completed for service: com.avamar.mc.prefs.MCSPreferencesService
10/24-13:53:03.00526 [RMI TCP Connection(2239)-192.168.1.110#50125] com.avamar.mc.datadomain.DdrSshUtils.loadJ2sshLicense
INFO: Successfully load j2ssh license
10/24-13:53:03.00601 [RMI TCP Connection(2239)-192.168.1.110#50125] com.avamar.mc.util.MCException.logException
WARNING: com.sshtools.publickey.InvalidPassphraseException: Unsupported type: OPENSSH PRIVATE KEY
  at com.sshtools.publickey.OpenSSHPrivateKeyFile.toKeyPair(OpenSSHPrivateKeyFile.java:79)
  at com.avamar.mc.datadomain.DdrSsh.createSshClient(DdrSsh.java:140)
  at com.avamar.mc.datadomain.DdrSsh.createSshClient(DdrSsh.java:189)
  at com.avamar.mc.datadomain.DdrSsh.validateCredentials(DdrSsh.java:283)
  at com.avamar.mc.datadomain.DataDomainService.validateKeyBasedSshConnection(DataDomainService.java:3563)
  at com.avamar.mc.datadomain.DataDomainService._updateDdr(DataDomainService.java:1179)
  at com.avamar.mc.datadomain.DataDomainService.updateDdr(DataDomainService.java:1036)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
  at java.lang.reflect.Method.invoke(Method.java:498)

Cause

Den seneste OS-sikkerhedspakke indeholder en ny version af OpenSSH.

Den tidligere version af OS-sikkerhedspakke vises OpenSSH_7.2p2:
admin@av-serveradmin@av-server:~/>: awk -F'"' '/<package-survey/ {print $2}' /usr/local/avamar/var/package-survey-*post_errata* |sort|tail -1
2023-R3-v4
admin@av-server:~/>: ssh -V
OpenSSH_7.2p2, OpenSSL 1.0.2p-fips  14 Aug 2018 (OwB:1.5.9.0, BSAFE Micro Edition Suite:5.0.1.0)
admin@av-server:~/>: 
En nyere version af OS-sikkerhedspakke viser OpenSSH_8.4p1:
admin@av-server:~/>: awk -F'"' '/<package-survey/ {print $2}' /usr/local/avamar/var/package-survey-*post_errata* |sort|tail -1
2024-R3-v4
admin@av-server:~/>:
admin@av-server:~/>: ssh -V
OpenSSH_8.4p1, OpenSSL 1.1.1d  10 Sep 2019
admin@av-server:~/>:

Management Console Server (MCS) understøtter ikke en privat nøgle med OPENSSH som header, kun RSA.

Resolution

Dette problem kræver redigering af mcddrcreate_sshkey fil og regenerering af ddr_key.

Kontakt Dell Support, og se dette artikel-id. Dell Support skal udføre ændringerne.

Affected Products

Avamar, Avamar Server
Article Properties
Article Number: 000265265
Article Type: Solution
Last Modified: 02 Dec 2025
Version:  5
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