How to get Support for ICPS and ICM on a Dell Computer

Summary: The following article provides information about the Intel Connectivity Performance Suite (ICPS) and Intel Connectivity Manager (ICM) applications. Dell now includes these applications on your computer pre-installed at the factory. ...

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Instructions

Table of Contents:

  1. What is ICPS and ICM?
  2. Where can I get support for these applications?
  3. Where can I find more information about these applications?

What is ICPS and ICM?

 

Intel Connectivity Performance Suite is a software solution that improves your laptops networking performance. It allows your unique situation to be considered for network traffic prioritization. It automatically keeps your laptop connected to the healthiest available access point. However, select laptops are provisioned with Intel Connectivity Manager with a limited functionality that depends on the laptops' configuration.

Note: The ICPS and ICM software is now available on select Dell Evo and vPro laptops.

Where can I get support for these applications?

 

The ICPS and ICM applications are both Intel software applications. Intel is responsible for any support problems that you have with these applications. You can contact Intel support on the following link:

Where can I find more information about these applications?

 

The following instructions take you through locating further information about the software on the Intel Website. You can find out further information: (For example: A Software explanation and usage information, a download link for the software’s installation file, User Guides for the applications, installation instructions, and other associated information.)

  1. Go to the following link which takes you to the Intel Drivers & Downloads search site:

  2. Enter the following search term and press the Enter key to run a search for your content:

    • Intel Connectivity Performance Suite for Intel Wireless Products and Intel Connectivity Manager

  3. Select your page from those returned by the search.


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Affected Products

Dell Pro Plus, Dell Pro Premium, Inspiron, Latitude, Dell Pro Rugged, Mobile Workstations
Article Properties
Article Number: 000275594
Article Type: How To
Last Modified: 07 Feb 2025
Version:  2
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