PowerFlex 管理平台:由于 Java 堆空间,PowerFlex Gateway API 调用失败
Summary: 由于 PowerFlex Gateway Pod 中的 Java 堆空间耗尽,来自 OpenStack 的 API 调用以及与 PowerFlex 管理平台 (PFMP) 的其他类似集成失败。重新启动受影响的数据块网关 Pod 可暂时解决此问题。
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
- 对 PowerFlex Manager (PFMP) 的 API 调用间歇性失败,从而影响 OpenStack 和其他集成。
block-gateway-0Pod 报告OutOfMemoryError,请求将重定向到block-gateway-1。06:30:21.635 [|https-jsse-nio-443-exec-4-ReceiveLoop-254285513] ERROR c.e.e.n.c.LayeredProtocolConnection - LPC-254285513 #e1a663711aca639e [xxx.xxx.xxx.xxx:8611]: IOException in receive loop: message=null, e=java.io.EOFException, cause=null 06:30:21.635 [|https-jsse-nio-443-exec-5-ReceiveLoop-838015790] ERROR c.e.e.n.c.LayeredProtocolConnection - LPC-838015790 #ed300a36c5228121 [xxx.xxx.xxx.xxx:8611]: IOException in receive loop: message=null, e=java.io.EOFException, cause=null 06:30:23.475 [|https-jsse-nio-443-exec-11] ERROR c.e.s.s.w.c.SpecialImplController - Got an exception in handleException org.springframework.web.util.NestedServletException: Handler dispatch failed; nested exception is java.lang.OutOfMemoryError: Java heap space
- 最终
block-gateway-1Pod 还报告OutOfMemoryError。07:03:30.663 [|https-jsse-nio-443-exec-15] WARN o.s.w.s.m.m.a.ExceptionHandlerExceptionResolver - Failure in @ExceptionHandler com.emc.s3g.scaleio.web.controller.RestApiController#handleException(Exception, HttpServletRequest, HttpServletResponse) java.lang.OutOfMemoryError: Java heap space 07:03:42.234 [|https-jsse-nio-443-exec-5-ReceiveLoop-793498724] ERROR c.e.e.n.c.LayeredProtocolConnection - LPC-793498724 #7f7d737257ceb2e0 [10.41.209.52:8611]: Problem with message deserialization java.lang.OutOfMemoryError: Java heap space 07:03:42.234 [|https-jsse-nio-443-exec-12] ERROR c.e.s.s.s.ConnectionServiceImpl - Got rc MESSAGE_DESERIALIZATION_FAILED for command QueryPoll
catalina.out日志指示 中的故障HostConfig.checkResources(),表明资源验证期间内存耗尽。16-Jan-2025 06:31:21.628 SEVERE [Catalina-utility-2] org.apache.catalina.core.ContainerBase.threadStart Exception processing background thread Caused by: java.lang.OutOfMemoryError: Java heap space at org.apache.catalina.startup.HostConfig.checkResources(HostConfig.java:1298)
- 资源指标显示受影响的网关 Pod 没有显著的 CPU 或内存消耗。
Namespace Name CPU Requests CPU Limits Memory Requests Memory Limits Age --------- ---- ------------ ---------- --------------- ------------- --- powerflex block-legacy-gateway-1 0 (0%) 0 (0%) 0 (0%) 0 (0%) 56d powerflex ciam-service-8c98989cb-5prsg 100m (0%) 0 (0%) 128Mi (0%) 0 (0%) 56d powerflex block-legacy-gateway-0 0 (0%) 0 (0%) 0 (0%) 0 (0%) 56d
影响
- 对 PFMP 的 API 调用间歇性失败,可能会影响自动化和管理作。
- 由于 Java 堆空间耗尽,网关 Pod 变得无响应。
- 恢复服务需要手动干预。
Cause
|
|
Resolution
重新启动受影响的 block-gateway pod,使用以下命令:
kubectl -n powerflex rollout restart statefulset block-legacy-gateway |
Additional Information
受影响的版本
PFMP v4.6.0.x 和 v4.6.1
已修复问题的版本
PFMP v4.6.2 及更高版本
Article Properties
Article Number: 000297144
Article Type: Solution
Last Modified: 24 Mar 2025
Version: 1
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.