PowerProtect Cyber Recovery 数据避风港 || CyberSense:升级期间无提供 qemu-tools 依赖项错误

Summary: 由于缺少 qemu-tools,在 Dell OVA 上将 CyberSense 升级到版本 8.9.0-1.45 或 8.10.0-1.0 失败。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

已安装虚拟设备作系统安全修补程序 (cs-osupdate-1.5.0-52.bin)。
但尝试升级 CyberSense 会返回以下错误:

(1/1) Installing: nbu_win_client-8.4.0-0.25.x86_64 ........................................................................................................[done]
Installing or updating rpm files (custom-indexengines-dell-cr-8.9.0-1.45.suse12.x86_64.rpm indexengines-8.9.0-1.45.suse12.x86_64.rpm ransomsigdb-20250228-01.noarch.rpm)
Loading repository data...
Reading installed packages...
Resolving package dependencies...
2 Problems:
Problem: nothing provides qemu-tools >= 1:0 needed by indexengines-8.9..suse12.x86_64
Problem: nothing provides qemu-tools >= 1:0 needed by indexengines-8.9.0-1.45.suse12.x86_64

Cause

虚拟设备作系统安全修补程序不包含正确的 qemu-tools 软件包,无法满足 CyberSense 升级所需的依赖项。

Resolution

Affected Products

CyberSense
Article Properties
Article Number: 000305524
Article Type: Solution
Last Modified: 01 May 2025
Version:  2
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