PowerProtect Cyber Recovery 数据避风港 || CyberSense:升级期间无提供 qemu-tools 依赖项错误
Summary: 由于缺少 qemu-tools,在 Dell OVA 上将 CyberSense 升级到版本 8.9.0-1.45 或 8.10.0-1.0 失败。
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Symptoms
已安装虚拟设备作系统安全修补程序 (cs-osupdate-1.5.0-52.bin)。
但尝试升级 CyberSense 会返回以下错误:
(1/1) Installing: nbu_win_client-8.4.0-0.25.x86_64 ........................................................................................................[done] Installing or updating rpm files (custom-indexengines-dell-cr-8.9.0-1.45.suse12.x86_64.rpm indexengines-8.9.0-1.45.suse12.x86_64.rpm ransomsigdb-20250228-01.noarch.rpm) Loading repository data... Reading installed packages... Resolving package dependencies... 2 Problems: Problem: nothing provides qemu-tools >= 1:0 needed by indexengines-8.9..suse12.x86_64 Problem: nothing provides qemu-tools >= 1:0 needed by indexengines-8.9.0-1.45.suse12.x86_64
Cause
虚拟设备作系统安全修补程序不包含正确的 qemu-tools 软件包,无法满足 CyberSense 升级所需的依赖项。
Resolution
按照新过程在 Dell OVA 上升级 CyberSense:
适用于 Dell PowerProtect Cyber Recovery 数据避风港的索引引擎 CyberSense 8.0 及更高版本虚拟设备 (OVA) 安装指南 |戴尔美国
Affected Products
CyberSenseArticle Properties
Article Number: 000305524
Article Type: Solution
Last Modified: 01 May 2025
Version: 2
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