Dell Connectivity Client connection type for Dell AIOps

Summary: Dell Connectivity Client for PowerEdge is a lightweight software plug-in installed on the integrated Dell Remote Access Controller (iDRAC). As of December 2024, DCC is factory installed on the iDRAC of Dell PowerEdge 15th, 16th, and 17th generation servers. ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

Dell Connectivity Client enables secure, bi-directional connectivity between your PowerEdge device (iDRAC) and Dell Technologies. It is used to collect telemetry data such as configuration, alerts, metrics, and logs to provide a better support experience and maximize the device's uptime. Dell Connectivity Client for PowerEdge is enabled by default but may require certain actions to ensure connectivity and telemetry flow and enable proactive support.

 

More information can be found on the Dell Technologies Info Hub.

 

Review the following feature capabilities table to determine which connector is best for your environment.

 

Dell Connectivity Client vs. OpenManage Enterprise

Feature

OpenManage Enterprise (OME) Supported

Dell Connectivity Client (DCC) Supported

Centralized Monitoring

Yes

Yes

Predictive Analytics

Yes

Yes

Proactive Health Score

Yes

Yes

Cybersecurity

Yes

Yes

Multisystem Updates

Yes

No

Details for each feature can be found on the Dell Technologies Info Hub.

 

Which connector is my server using?

Log in to the Dell AIOps web portal and browse to Monitor - Systems. For Server system type, note the Connection Type under Inventory - Management.

 

Server inventory showing the connection type as the Dell Connectivity Client from the device's iDRAC.

Apex AIOps Server Inventory screen showing DCC as the connectivity type

 

Server inventory showing the connection type as OpenManage Enterprise

Apex AIOps Server Inventory screen showing OME as the connectivity type

 

For viewing all server devices based on their connectivity type, select the filter icon, and select the Connectivity Type from the lower left pane.

Apex AIOps System screen with connectivity type filter

Affected Products

APEX AIOps Infrastructure Observability, iDRAC10 - 1.10.xx Series, iDRAC10 - 1.20.xx Series, iDRAC9 - 7.xx Series, OpenManage Enterprise APEX AIOps Observability
Article Properties
Article Number: 000321684
Article Type: How To
Last Modified: 25 Jun 2025
Version:  1
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