Dell Pro Laptop Grinding Fan Noise

Summary: This article provides information about Dell Pro laptops making a sound as if the fan is hitting something within the chassis.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Affected Platforms:

  • Dell Pro 14 PC14250
  • Dell Pro 16 PC16250
  • Dell Pro 14 PC14255
  • Dell Pro 16 PC16255

Cause

  • When the computer is operating under heavy loads, the fan may produce noticeably louder noise
  • The bottom cover mesh interferes with the fan

Resolution

  1. Run the ePSA diagnostic to determine if the fan unit is causing the issue
  2. Open Dell Optimizer and click Thermal Management
    Run the ePSA diagnostic

    Open Dell Optimizer and click Thermal Management
  3. Adjust Thermal Management to Quiet mode.
    Adjust Thermal Management to Quiet mode

Affected Products

Dell Pro 14 PC14250, Dell Pro 14 PC14255, Dell Pro 16 PC16250, Dell Pro 16 PC16255
Article Properties
Article Number: 000348629
Article Type: Solution
Last Modified: 07 Oct 2025
Version:  4
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