安装 Dell Device Management Agent 后,主机未出现在 Dell Device Management Console 中
Summary: 本文提供有关安装 Dell Device Management Agent (DDMA) 后 Dell Device Management Console (DDMC) 中未显示主计算机的信息。
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Symptoms
受影响的产品:
- Dell Device Management Console
安装 DDMA 后,主计算机不会出现在 DDMC 中。
提醒:系统托盘中的 DDMA 代理图标为空。

Cause
- 未在 BIOS 中启用 TPM
- 用于安装 DDMA 的命令语法不正确
Resolution
- 在 BIOS 中启用 TPM,请参阅 如何在戴尔计算机上为 Windows Security 启用 TPM 2.0
- 验证 DDMA 是否已正确安装,请参阅 如何在主计算机上安装 Dell Device Management Agent
Affected Products
Dell Device Management ConsoleArticle Properties
Article Number: 000348677
Article Type: Solution
Last Modified: 24 Jul 2025
Version: 2
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