在 Citrix VDI 上进行优化的视频通话期间，Microsoft Teams 屏幕边框区域闪烁
Summary: 有关 Microsoft Teams 在调用 Citrix 虚拟桌面基础架构 （VDI） 时视频闪烁的信息。
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Symptoms
启用 Teams 优化时，在 Citrix VDI（Citrix Workspace 版本 24.5.10）上进行视频通话期间，Microsoft Teams 屏幕边框区域闪烁。
最初，Microsoft Teams 以客户端全窗口开始，在通话期间，视频切换到较小的窗口，并且不相交的区域闪烁。
Microsoft Teams 屏幕边框区域闪烁的示例：
受影响的平台：
Dell Pro 14 Essential PV14250Dell Pro 14 Essential PV14255Dell Pro 14 PC14250Dell Pro 14 PC14255Dell Pro 15 Essential PV15250Dell Pro 15 Essential PV15255Dell Pro 16 PC16250Dell Pro 16 PC16255Dell Pro 16 Plus PB16250Dell Pro 16 Plus PB16255Dell Pro Micro Plus QBM1250Dell Pro Micro QCM1250Dell Pro Micro QCM1255
Cause
Citrix VideoProcess 使用 RGB 格式作为输入，而不是典型的 YUV 格式。这特定于 AMD 显卡驱动程序中的 DX9p 多媒体组件。
Resolution
Affected Products
Dell Pro 16 Plus PB16250, Dell Pro 16 Plus PB16255, Dell Pro 14 PC14250, Dell Pro 14 PC14255, Dell Pro 16 PC16250, Dell Pro 16 PC16255, Dell Pro 14 Essential PV14250, Dell Pro 14 Essential PV14255, Dell Pro 15 Essential PV15250
, Dell Pro 15 Essential PV15255, Dell Pro Micro Plus QBM1250, Dell Pro Micro QCM1250, Dell Pro Micro QCM1255
...
Article Properties
Article Number: 000390709
Article Type: Solution
Last Modified: 14 Nov 2025
Version: 1
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