IDPA: How to replace a failed disk
Summary: This article outlines procedures for replacing a failed Hard Drive (HDD) or solid state drive (SSD) on an Integrated Data Protection Appliance (IDPA) configured with vSAN.
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Instructions
Purpose:
This article provides the steps involved in replacing a failed Hard Disk Drive (HDD) or solid state drive (SSD) on an IDPA Server vSAN.
Applies to:
- All IDPA models (DP5300/DP5800/DP8300/DP8800) excluding DP4400
- For DP4400 disk replacement procedure, see: DP4400 Service Procedures Guide
Disk Types:
The IDPA server (Dell PowerEdge R630) contains three different disk types, each with a different replacement procedure:
- SD Card: This disk contains the ESXi Operation System. If this SD disk fails, perform the IDPA server replacement procedure. Replacing the SD disk without replacing the entire server is not supported.
- SSD: One (1) SSD is present in the IDPA server for use as a caching device. Note: vSphere reports SSD Drive Type as 'Flash'
- HDD: Up to seven HDDs are present in each IDPA server.
Summary of steps involved:
- Establish connections to vSphere and iDRAC.
- Identify the failed disk.
- Remove the failed disk.
- Install the replacement disk.
- Add the new disk to the system.
- Note: The procedures to add the new disk for SSD and HDD are different
- Verify that there are no errors.
Procedure:
Follow the appropriate Disk replacement procedure documented in the IDPA Field Replacement Guide.
Affected Products
Integrated Data Protection Appliance FamilyProducts
PowerProtect DP5300, PowerProtect DP5800, PowerProtect DP8300, PowerProtect DP8800, PowerProtect Data Protection Software, Integrated Data Protection Appliance FamilyArticle Properties
Article Number: 000009488
Article Type: How To
Last Modified: 29 Sept 2025
Version: 6
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