Avamar:嘗試啟動 Avamar 備份排程器時發生錯誤「exit status 1」
Summary: 嘗試啟動備份排程器時發現的錯誤訊息。
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Symptoms
Avamar 工具節點已更換。
重新啟動 Avamar 備份排程器會導致錯誤:
admin@Lab-AVE:~/>: dpnctl start sched
dpnctl: INFO: Resuming backup scheduler...
dpnctl: ERROR: error return from "[ -r /etc/profile ] && . /etc/profile ; /usr/local/avamar/bin/mccli mcs resume-scheduler" - exit status 1
dpnctl: INFO: No /usr/local/avamar/var/dpn_service_status exist.
dpnctl: INFO: [see log file "/usr/local/avamar/var/log/dpnctl.log"]
MCCLI 命令失敗,並顯示如下訊息:
admin@Lab-AVE:~/>: mccli server show-services
1,22801,User login failure.
admin@Lab-AVE:~/>: mccli server show-services
1,22801,User login failure.
Cause
可使用 MCUser 密碼位於 mcclimcs.xml 檔案與以下位置的密碼不同: /usr/local/avamar/var/mc/server_data/prefs/mcserver.xml 檔案中所定義。
若要尋找 mcclimcs.xml 的版本,請以 root 身分執行 find 命令:
root@Lab-AVE:~/#: find / -name "mcclimcs.xml" -print
輸出範例:
虛擬節點:
/space/home/admin/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml
/usr/local/avamar/lib/mcclimcs.xml
/root/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml
實體節點:
/data01/home/admin/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml
/usr/local/avamar/lib/mcclimcs.xml
/root/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml
Resolution
1.確認加密的 MCUser 密碼在 mcclimcs.xml 檔案與以下檔案不相符 mcserver.xml:
root@Lab-AVE:~/#: grep MCUSERAP /usr/local/avamar/var/mc/server_data/prefs/mcserver.xml <entry key="MCUSERAP" value="{AES}8gjyd5nnLnCa3e1cbNBAvg==" />
root@Lab-AVE:~/#: grep mcspasswd /space/home/admin/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml /usr/local/avamar/lib/mcclimcs.xml /root/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml |grep -v password
/space/home/admin/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml: mcspasswd="{AES}abcdd5nnLnCa3e1cbNBAva=="
/usr/local/avamar/lib/mcclimcs.xml: mcspasswd="{AES}abcdd5nnLnCa3e1cbNBAva=="
/root/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml: mcspasswd="{AES}abcdd5nnLnCa3e1cbNBAva=="
2.建立現有 /usr/local/avamar/lib/ 中的 mcclimcs.xml 檔案備份複本 (這三個位置的檔案均相同,一個備份複本即已足夠):
root@Lab-AVE:~/#: cp -p /usr/local/avamar/lib/mcclimcs.xml /usr/local/avamar/lib/orig_mcclimcs.xml_`date -I`
3.確認備份複本是否存在:
root@Lab-AVE:~/#: ls -lah /usr/local/avamar/lib/ |grep mcclimcs.xml
-rw-r----- 1 root admin 1.2K Nov 1 15:00 mcclimcs.xml
-rw-r----- 1 root admin 1.2K Nov 1 15:00 orig_mcclimcs.xml_2025-03-26
4.使用 sed 編輯每個 mcclimcs.xml 檔案,將不正確的加密密碼替換為從 mcserver.xml。
以上範例檔中的命令範例。
root@Lab-AVE:~/#: sed -i '/mcspasswd/s/"{AES}abcdd5nnLnCa3e1cbNBAva=="/"{AES}8gjyd5nnLnCa3e1cbNBAvg=="/g' /space/home/admin/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml
root@Lab-AVE:~/#: sed -i '/mcspasswd/s/"{AES}abcdd5nnLnCa3e1cbNBAva=="/"{AES}8gjyd5nnLnCa3e1cbNBAvg=="/g' /usr/local/avamar/lib/mcclimcs.xml
root@Lab-AVE:~/#: sed -i '/mcspasswd/s/"{AES}abcdd5nnLnCa3e1cbNBAva=="/"{AES}8gjyd5nnLnCa3e1cbNBAvg=="/g' /root/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml
5.確認加密的密碼與所有檔案相符:
root@Lab-AVE:~/#: grep MCUSERAP /usr/local/avamar/var/mc/server_data/prefs/mcserver.xml <entry key="MCUSERAP" value="{AES}8gjyd5nnLnCa3e1cbNBAvg=="
root@Lab-AVE:~/#: grep mcspasswd /space/home/admin/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml /usr/local/avamar/lib/mcclimcs.xml /root/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml |grep -v password
/space/home/admin/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml: mcspasswd="{AES}8gjyd5nnLnCa3e1cbNBAvg=="
/usr/local/avamar/lib/mcclimcs.xml: mcspasswd="{AES}8gjyd5nnLnCa3e1cbNBAvg=="
/root/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml: mcspasswd="{AES}8gjyd5nnLnCa3e1cbNBAvg=="
6.這些命令現在應可完成,不會發生任何問題:
admin@Lab-AVE:~/>: dpnctl status sched
dpnctl: INFO: Backup scheduler status: down.
admin@Lab-AVE:~/>: dpnctl start sched
dpnctl: INFO: Resuming backup scheduler...
dpnctl: INFO: Backup scheduler resumed.
dpnctl: INFO: No /usr/local/avamar/var/dpn_service_status exist.
admin@Lab-AVE:~/>: dpnctl status sched
dpnctl: INFO: Backup scheduler status: up.
admin@Lab-AVE:~/>: mccli server show-prop |egrep "Attrib|---|State|Sys|HFSAddr"
Attribute Value
-------------------------------------------- ----------------------------
State Full Access
System Name LAB-AVE.company.com
System ID 123456789079@00:0C:29:2C:E8:F2
HFSAddr Lab-AVE
admin@Lab-AVE:~/>: mccli server show-services |egrep "Attrib|---|Hostname|Services"
---------------------------------- --------------------------
Hostname Lab-AVE.company.com
Web Services Running
Additional Information
如有需要,以下是每個 mcclimcs.xml 檔案的正確權限和擁有權清單:
ls -lah /space/home/admin/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml
-rw-r----- 1 admin admin 1.2K Mar 26 17:04 /space/home/admin/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml
ls -lah /usr/local/avamar/lib/mcclimcs.xml
-rw-r----- 1 root admin 1.2K Mar 26 17:05 /usr/local/avamar/lib/mcclimcs.xml
ls -lah /root/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml
-rw-rw---- 1 root root 1.2K Mar 26 17:05 /root/.avamardata/var/mc/cli_data/prefs/mcclimcs.xml
Affected Products
Avamar ServerProducts
Avamar ServerArticle Properties
Article Number: 000016910
Article Type: Solution
Last Modified: 02 Apr 2025
Version: 5
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