XtremIO: How to Configure XtremIO with ESRS Virtual Edition (ESRS VE)

Summary: This knowledge base article provides high-level instructions detailing how to configure XtremIO with ESRS Virtual Edition (VE) using an XtremIO Management Server (XMS).

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

The intent of this Dell Knowledge Base article is to provide high-level instructions detailing how to configure XtremIO with ESRS Virtual Edition (ESRS VE) software for Call Home Notifications (call-home and connect-in). 

The XtremIO Site Preparation Guide covers the pre-conditions for configuring the ESRS-VE Call Home Notifications configuration with XtremIO.

This Dell Knowledge Base article can be referenced and used if an ESRS-VE Gateway machine must be connected to XtremIO.

Perform the following to configure an XtremIO Management Server (XMS) with connectivity to a customer's ESRS Virtual Edition (ESRS VE) gateway:
 

NOTE: XtremIO XMS 6.0.1 (or later) provides support for ESRS VE RESTful API calls.



Prerequisites Tasks:

Ensure that you have read the following documentation assets prior to performing the Implementation Procedure outlined below:

 

  • EMC XtremIO Storage Array Site Preparation Guide corresponding to the customer's active version of XtremIO.
  • EMC Secure Remote Services Release Installation and Operations Guide corresponding to the customer's active version of ESRS VE software.

Ensure that you have the following information available prior to performing the Implementation Procedure outlined below:

  • Confirmation of an operational ESRS VE Gateway and its assigned IP address on the customer's network.
  • Confirmation of unidirectional port between the XMS and ESRS VE Gateway for the following ports: 22 (SSH)
  • Confirmation of bidirectional port between the XMS and ESRS VE Gateway for the following ports: 443 (HTTP) and 9443 (HTTPS)

Implementation procedure overview:

The procedure to implement Call Home Notifications with an ESRS-VE GW machine should be performed by Dell Technologies Global Tech Support. To proceed, review this article and contact Dell Technologies Global Tech Support when ready to perform this procedure on the XMS.

Affected Products

XtremIO Family

Products

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Article Properties
Article Number: 000037984
Article Type: How To
Last Modified: 20 Nov 2025
Version:  6
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