Avamar 複寫工作失敗，並顯示「無法建立與伺服器的連線 （可能的網路或 DNS 故障）」

Summary: Avamar 複寫工作間歇性失敗，並顯示「無法建立與伺服器的連線 （可能的網路或 DNS 故障）」

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Symptoms

新的儲存節點已新增至Avamar。它是複製目標。

用於工作的復寫工作會間歇性地失敗。

在複寫記錄中找到下列訊息 
2014-11-19 22:10:42 avtar Info <5552>: Connecting to Avamar Server (avamar-source)
2014-11-19 22:10:42 avtar Info <5554>: Connecting to one node in each datacenter
2014-11-19 22:10:42 avtar Info <5993>: - Connect: Connected to 10.46.76.180:27000, Priv=0, TCP
2014-11-19 22:10:42 avtar Info <5993>: - Datacenter 0 has 1 nodes: Connected to 10.46.76.180:27000, Priv=0, TCP
2014-11-19 22:10:42 avtar Info <5552>: Connecting to Avamar Server (avamar-target)
2014-11-19 22:10:42 avtar Info <5554>: Connecting to one node in each datacenter
2014-11-19 22:10:47 avtar Info <5694>: - Failed initial handshake, trying again
2014-11-19 22:10:52 avtar Info <5694>: - Failed initial handshake, trying again
2014-11-19 22:10:57 avtar Info <5694>: - Failed initial handshake, trying again
2014-11-19 22:11:02 avtar Info <5694>: - Failed initial handshake, trying again
2014-11-19 22:11:07 avtar Info <5694>: - Failed initial handshake, trying again
2014-11-19 22:11:12 avtar Info <5694>: - Failed initial handshake, trying again
2014-11-19 22:11:17 avtar Info <5694>: - Failed initial handshake, trying again
2014-11-19 22:11:22 avtar Info <5694>: - Failed initial handshake, trying again
2014-11-19 22:11:27 avtar Info <5694>: - Failed initial handshake, trying again
2014-11-19 22:11:32 avtar Info <5694>: - Failed initial handshake, trying again
2014-11-19 22:11:32 avtar Info <5993>: - Connect: Connected to 10.14.3.30:27000, Priv=0, TCP
2014-11-19 22:11:33 avtar Info <5559>: - Trying connection 10.14.3.35:27000
2014-11-19 22:11:39 avtar Info <5559>: - Trying connection 10.14.3.38:27000
2014-11-19 22:11:44 avtar Info <5559>: - Trying connection 10.14.3.44:27000
2014-11-19 22:11:49 avtar Info <5559>: - Trying connection 10.14.3.39:27000
2014-11-19 22:11:55 avtar Info <5559>: - Trying connection 10.14.3.36:27000
2014-11-19 22:12:00 avtar Info <5559>: - Trying connection 10.14.3.43:27000
2014-11-19 22:12:05 avtar Info <5559>: - Trying connection 10.14.3.37:27000
2014-11-19 22:12:11 avtar Info <5559>: - Trying connection 10.14.3.42:27000
2014-11-19 22:12:16 avtar Info <5559>: - Trying connection 10.14.3.44:27000
2014-11-19 22:12:21 avtar Info <5557>: No connections available
2014-11-19 22:12:21 avtar FATAL <8604>: Fatal server connection problem, aborting initialization. Verify correct server address and login credentials and that your server supports un-encrypted network connections.
2014-11-19 22:12:21 avtar FATAL <10776>: Failed to initiate session with servers for replication.
2014-11-19 22:12:21 avtar Info <6149>: Error summary: 2 errors: 8604, 10776
2014-11-19 22:12:21 avtar Info <8468>: Sending wrapup message to parent
2014-11-19 22:12:21 avtar Info <5314>: Command failed (2 errors, exit code 10008: cannot establish connection with server (possible network or DNS failure))

如在記錄中所示，Avamar 來源有一個節點。
復寫工作可以使用IP 10.1.1.30連線至Avamar目標。
它無法到達配送程式表所顯示的九個節點。
 
  • 目標系統IP位址已確認正確
  • 目標上的登入認證正確無誤

Cause

當 Avamar 目標擴展時，不會開啟啟與新節點連線的必要防火牆埠。
當復寫連線至任何原始儲存節點時，便會成功。
當復寫連線至新的儲存節點時，會失敗。

Resolution

檢查 Avamar 來源上所有節點與目標系統上所有節點之間的網路連線。  

如需詳細資訊，請參閱《Avamar 產品安全性指南》。

https://www.dell.com/support/home/en-us/product-support/product/avamar-server/docs



Affected Products

Avamar

Products

Avamar
Article Properties
Article Number: 000038488
Article Type: Solution
Last Modified: 06 Feb 2025
Version:  4
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