Isilon 在多次尝试后,服务isi_webui的进程 httpd 未能重新启动 — 事件 ID:400030001(来自网关的错误响应代码:401,未经授权 — 事件 ID:400030001)
Summary: 如果 webui_httpd.conf 文件过时,则 OneFS WebUI 处于可访问状态。
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Symptoms
如果 /var/run/apache2/ 下的 webui_httpd.conf 文件在有问题的节点上变得过时,则无法访问 OneFS WebUI:
isilon-1# ps axuww | grep httpd | grep -v grep root 43633 0.0 0.5 170644 10188 - Ss 2:49PM 0:00.06 /usr/local/apache2/bin/httpd -k start daemon 43634 0.0 0.5 170332 9840 - I 2:49PM 0:00.00 /usr/local/apache2/bin/httpd -k start daemon 43638 0.0 0.6 174360 11652 - I 2:49PM 0:00.00 /usr/local/apache2/bin/httpd -k start <<< the output is missing "/usr/local/apache2/bin/httpd -f /usr/local/apache2/conf/webui_httpd.conf -k start" thread. There should be 3 or more threads on each node
尝试手动启动isi_webui服务的 httpd 将导致以下消息:
isilon-1# /usr/local/sbin/webui_httpd_ctl start httpd: Could not reliably determine the server's fully qualified domain name, using 27.27.27.102 for ServerName httpd (pid 72923) already running isilon-1# cat /var/apache2/run/webui_httpd.pid 72923
Cause
如果某个节点意外重新启动,或者 webui 进程以某种方式被终止,则会留下 pid 文件。当 MCP 或节点重新启动重新启动 webui 时,webui 可能无法正常启动,并发出错误:
> httpd (pid 72923) already running
(其中 72923 是以前运行的 WebUI 守护程序的 PID)
Resolution
使用“root”帐户
通过 SSH 连接到有问题的节点 验证 webui_httpd.pid 是否存在:
# ls -l /var/apache2/run/webui_httpd.pid
如果是这样,请使用以下命令删除该 .pid 文件:
# cd /var/apache2/run/; rm -f webui_httpd.pid
- 尝试使用以下命令再次启动 httpd:
# /usr/local/sbin/webui_httpd_ctl start
按照上述步骤作后,输出应类似于下面,其中应有三个或更多 webui 线程的 httpd:
jv8004-1# ps axuww | grep "webui_httpd.conf" | grep -v grep root 3135 0.0 0.6 261704 13280 - Ss 4Apr18 0:18.62 /usr/local/apache2/bin/httpd -f /usr/local/apache2/conf/webui_httpd.conf -k start daemon 3140 0.0 0.6 261668 13268 - I@ 4Apr18 0:00.23 /usr/local/apache2/bin/httpd -f /usr/local/apache2/conf/webui_httpd.conf -k start daemon 3145 0.0 1.5 307568 30924 - I 4Apr18 0:10.58 /usr/local/apache2/bin/httpd -f /usr/local/apache2/conf/webui_httpd.conf -k start
执行上述步骤后,尝试在有问题的节点上登录到 Web 管理。
Affected Products
IsilonProducts
Isilon, PowerScale OneFSArticle Properties
Article Number: 000050422
Article Type: Solution
Last Modified: 19 Nov 2025
Version: 4
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