Dell EMC Unity: Error activating SOL payload: Unspecified error
Summary: Dell EMC Unity: Error activating SOL payload: Unspecified error
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
While using the ipmitool with a Unity array, you are unable to initiate a SOL (Serial Over Lan) connection.
Error message:
Error message:
Error activating SOL payload: Unspecified error
Cause
This happens when your old ipmi session becomes stale.
Resolution
To resolve this issue, run a sol deactivate command. For example:
ipmitool.exe -I lanplus -C 3 -U console -P APM00xxxxxx -H 128.221.1.252 sol deactivate
To start a new session issue the sol activate command. For example:
ipmitool.exe -I lanplus -C 3 -U console -P APM00xxxxxx -H 128.221.1.252 sol activate
ipmitool.exe -I lanplus -C 3 -U console -P APM00xxxxxx -H 128.221.1.252 sol deactivate
To start a new session issue the sol activate command. For example:
ipmitool.exe -I lanplus -C 3 -U console -P APM00xxxxxx -H 128.221.1.252 sol activate
Additional Information
This content is translated in 15 languages:
| https://downloads.dell.com/TranslatedPDF/ES_KB539631.pdf |
| https://downloads.dell.com/TranslatedPDF/ES-XL_KB539631.pdf |
| https://downloads.dell.com/TranslatedPDF/FR_KB539631.pdf |
| https://downloads.dell.com/TranslatedPDF/IT_KB539631.pdf |
| https://downloads.dell.com/TranslatedPDF/JA_KB539631.pdf |
| https://downloads.dell.com/TranslatedPDF/KO_KB539631.pdf |
| https://downloads.dell.com/TranslatedPDF/NL_KB539631.pdf |
| https://downloads.dell.com/TranslatedPDF/PT_KB539631.pdf |
| https://downloads.dell.com/TranslatedPDF/PT-BR_KB539631.pdf |
| https://downloads.dell.com/TranslatedPDF/RU_KB539631.pdf |
| https://downloads.dell.com/TranslatedPDF/SV_KB539631.pdf |
| https://downloads.dell.com/TranslatedPDF/ZH-CN_KB539631.pdf |
| https://downloads.dell.com/TranslatedPDF/ZH-TW_KB539631.pdf |
| https://downloads.dell.com/TranslatedPDF/AR_KB539631.pdf |
| https://downloads.dell.com/TranslatedPDF/DE_KB539631.pdf |
Affected Products
Dell EMC Unity FamilyArticle Properties
Article Number: 000052112
Article Type: Solution
Last Modified: 19 Jul 2021
Version: 5
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.