ECS: Capacity Dashboard shows error "HTTP 503: Service unavailable"
Summary: ECS: Capacity Dashboard shows error "HTTP 503: Service unavailable"
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Not all product versions are identified in this article.
Symptoms
ECS: Capacity Dashboard shows error "HTTP 503: Service unavailable":
Cause
When opening the "Capacity" tab in the UI, some background processes are triggered.
Some of the background processes are querying the "Alerts" tab from the landing page.
If the alerts are very high, this can cause the internal process to time out and cause the error.
Some of the background processes are querying the "Alerts" tab from the landing page.
If the alerts are very high, this can cause the internal process to time out and cause the error.
Resolution
To delete:
Clearing the alerts can be difficult in versions pre-3.3.
Open a Service Request and ask customer service to perform a "bulk delete".
Version 3.3 and later:
Click on "Alerts" on Landing page or go to "Monitoring" -> "Events".
Click "Clear Filters".
Click "Acknowledge all Alerts":
This process will may take a few minutes.
After the alerts had been removed, you can access the capacity report again.
Additional Information
This content is translated in other languages:
| https://downloads.dell.com/TranslatedPDF/AR-SA_536954.pdf |
| https://downloads.dell.com/TranslatedPDF/DE_536954.pdf |
| https://downloads.dell.com/TranslatedPDF/ES_536954.pdf |
| https://downloads.dell.com/TranslatedPDF/ES-XL_536954.pdf |
| https://downloads.dell.com/TranslatedPDF/FR_536954.pdf |
| https://downloads.dell.com/TranslatedPDF/IT_536954.pdf |
| https://downloads.dell.com/TranslatedPDF/JA_536954.pdf |
| https://downloads.dell.com/TranslatedPDF/KO_536954.pdf |
| https://downloads.dell.com/TranslatedPDF/NL_536954.pdf |
| https://downloads.dell.com/TranslatedPDF/PT_536954.pdf |
| https://downloads.dell.com/TranslatedPDF/PT-BR_536954.pdf |
| https://downloads.dell.com/TranslatedPDF/RU_536954.pdf |
| https://downloads.dell.com/TranslatedPDF/SV_536954.pdf |
| https://downloads.dell.com/TranslatedPDF/ZH-CN_536954.pdf |
| https://downloads.dell.com/TranslatedPDF/ZH-TW_536954.pdf |
Affected Products
ECS ApplianceProducts
ECS Appliance, ECS Appliance Hardware Gen2 U-Series, ECS Appliance Hardware Series, ECS Appliance Software with Encryption, ECS Appliance Software without EncryptionArticle Properties
Article Number: 000056054
Article Type: Solution
Last Modified: 09 Oct 2024
Version: 4
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