ViPR Controller: Error 12023: Encountered an error in export create: Encountered an SMIS error when attempting to query existing exports: Error when attempting to query LUN masking information: null

Summary: ViPR Controller: Error 12023: Encountered an error in export create: Encountered an SMIS error when attempting to query existing exports: Error when attempting to query LUN masking information: null || Restart SMI-S ...

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Symptoms



- When executing the order "Create Block Volume to a Host", the order fails with the below error: 
 

ViPR Controller: Error 12023: Encountered an error in export create: Encountered an SMIS error when attempting to query existing exports: Error when attempting to query LUN masking information: null


Cause

- The error originates from the SMI-S provider when ViPR tries to create the ExportGroup. 

vipr3 vipr3 controllersvc  [2287|exportGroupCreate|e1fe3179-a90f-4e23-9259-14d5f0d05840e78a56a6-48c1-4a49-aa12-bd7ceb6fcf95]  WARN  CIMObjectPathQueryFactory.java (line 583) Failed to perform SMI-S query: SELECT * FROM SE_StorageHardwareID WHERE InstanceID like '10008C7CFF479800'

Resolution

1) Restart SMI-S.
2) Re-run the order again.
Article Properties
Article Number: 000059619
Article Type: Solution
Last Modified: 20 Nov 2020
Version:  2
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