NetWorker:Exchange 備份失敗並顯示錯誤:nsrnmmsv Exchange2010 Shell 介面未初始化
Summary: Exchange 備份失敗並顯示錯誤:nsrnmmsv Exchange2010 Shell 介面未初始化。
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
NMM Exchange 備份或命令「nsrnmmsv -P」失敗,並顯示錯誤:
Exchange2010 Shell interface is not initialised.
例如:
C:\Users\Administrator>nsrnmmsv -P 17092:nsrnmmsv: Version information for C:\Program Files\EMC NetWorker\nsr\bin\nsrnmmsv.exe: Original file name: nsrnmmsv.exe Version: 9.1.1 (ntx64) Comments: Supporting Microsoft Volume Shadow Copy Service Changing backup name EX01N3 to primary name ex01n3.group.com for multi-NIC configured client. 136553:nsrnmmsv: NMM .. Exchange2010 Shell interface is unavailable. This may indicate that the EMC powershell library was not properly registered. 111867:nsrnmmsv:Exchange2010 Shell interface is not initialised. 145370:nsrnmmsv: Initialization error -- Exchange shell failed to initialize. Required for Exchange. 117296:nsrnmmsv: Failed to list supported save sets. 102332:nsrnmmsv: Exiting with success.
Cause
錯誤訊息「Exchange2010 Shell 介面」未初始化,這基本上是由於:
- NetWorker lib 無法初始化 Exchange Powershell (請參閱 KB 493540 - Exchange 2010 DAG 因 powershell 問題而失敗)。
- 調用 lib 的用戶沒有運行 shell 的正確許可權。
- 在極少數情況下,Exchange Powershell 在無法執行的 IIS 組態下損壞。
Resolution
檢查註冊表項是否存在,如果是該項,則將該項與正常工作的 Exchange 節點之一進行比較:
reg query HKEY_LOCAL_MACHINE\software\legato\networker\vssclient
如果不存在,請繼續執行下列步驟:
-
在以下位置建立以下註冊表項:HKEY_LOCAL_MACHINE\software\legato\networker\vssclient
*** N.B. Put the appropriate username and domain name. Exchange Username REG_SZ admin Exchange Domain REG_SZ fall.localdomain Exchange Password REG_BINARY
<範例>
使用者名稱 = 只是使用者名稱,例如:backup.manager
網域= 例如:BWK.com注意:Exchange 網域是 Exchange 伺服器的網域層級,而不是使用者帳戶。如果域帳戶位於不同的級別(即 child.fall.localdomain),請編輯域以匹配使用者域,或在與 Exchange Server 完全相同的域級別中創建新使用者。 -
然後執行 NMM Exchange 管理員組態工具,並選取更新管理員密碼。如果成功,則應會更新 Exchange 密碼登錄機碼。
-
然後執行命令以測試 Exchange 節點的連線能力:
nsrnmmsv -P
Affected Products
NetWorker Module for MicrosoftProducts
NetWorker, NetWorker Module for MicrosoftArticle Properties
Article Number: 000061769
Article Type: Solution
Last Modified: 12 Dec 2025
Version: 7
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.