Avamar:重新授權格線時發生錯誤:「錯誤:avmaint:授權:server_exception(MSG_ERR_NOTSTARTED)」

Summary: Avamar:重新授權格線時發生錯誤:錯誤:avmaint:授權:server_exception(MSG_ERR_NOTSTARTED)

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

更換工具節點後,在許可證安裝期間出現以下錯誤:

ERROR: avmaint: license: server_exception(MSG_ERR_NOTSTARTED)

Cause

Avamar Utility Node 上的 Avamar 服務控制精靈 (ASCD) 服務已關閉。

Resolution

1.以系統管理員身分登入 Avamar Utility Node。

2.確認 ASCD 服務未執行:

ps -ef |grep ascd |grep -v "grep" 
 

如果 ASCD 服務關閉,該命令不會產生任何輸出。如果服務正在運行,請停止使用此解決方案。

3.重新啟動 ASCD:

ascd start 
 

範例輸出:

ulimit -S -c 0; ascd.bin --hfsport=27000 --probefile=/usr/local/avamar/var/probe.xml --sysdir=/usr/local/avamar/etc --windir=/usr/local/avamar/etc/gsan-maint-scripts --keyfile=/usr/local/avamar/etc/license.xml --elmkeyfile=/usr/local/avamar/etc/license.lic --scanfile=/usr/local/avamar/etc/serverlogscanners.xml --sysconfigdbfile=/usr/local/avamar/var/sysconfigdb.xml --logfile=/usr/local/avamar/var/ascd.log --errlogfile=/usr/local/avamar/var/err.log >> /usr/local/avamar/var/ascd.out 2>&1 &
 

4.確認 ASCD 服務正在執行中:

ps -ef |grep ascd |grep -v "grep" 
 

範例輸出:

admin    69990     1  0 01:09 ?        00:00:00 ascd.bin --hfsport=27000 --probefile=/usr/local/avamar/var/probe.xml --sysdir=/usr/local/avamar/etc --windir=/usr/local/avamar/etc/gsan-maint-scripts --keyfile=/usr/local/avamar/etc/license.xml --elmkeyfile=/usr/local/avamar/etc/license.lic --scanfile=/usr/local/avamar/etc/serverlogscanners.xml --sysconfigdbfile=/usr/local/avamar/var/sysconfigdb.xml --logfile=/usr/local/avamar/var/ascd.log --errlogfile=/usr/local/avamar/var/err.log
admin    69991 69990  0 01:09 ?        00:00:00 ascd.bin --hfsport=27000 --probefile=/usr/local/avamar/var/probe.xml --sysdir=/usr/local/avamar/etc --windir=/usr/local/avamar/etc/gsan-maint-scripts --keyfile=/usr/local/avamar/etc/license.xml --elmkeyfile=/usr/local/avamar/etc/license.lic --scanfile=/usr/local/avamar/etc/serverlogscanners.xml --sysconfigdbfile=/usr/local/avamar/var/sysconfigdb.xml --logfile=/usr/local/avamar/var/ascd.log --errlogfile=/usr/local/avamar/var/err.log
 

5.套用新授權:

avmaint license /tmp/ --ava 

Additional Information

如需在 Avamar 格線上套用授權的詳細資訊,請參閱 Avamar 管理指南

Affected Products

Avamar Server

Products

Avamar Server
Article Properties
Article Number: 000064097
Article Type: Solution
Last Modified: 15 Oct 2025
Version:  7
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.