Avamar:重新许可网格时出错:“错误: avmaint: 许可证: server_exception(MSG_ERR_NOTSTARTED)”

Summary: Avamar:重新许可网格时出错:ERROR: avmaint: license: server_exception(MSG_ERR_NOTSTARTED)

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Symptoms

更换实用程序节点后,在许可证安装期间会出现以下错误:

ERROR: avmaint: license: server_exception(MSG_ERR_NOTSTARTED)

Cause

Avamar 服务控制守护程序 (ASCD) 服务在 Avamar 应用工具节点上关闭。

Resolution

1.以“管理员”身份登录到 Avamar 实用程序节点。

2.验证 ASCD 服务未在运行:

ps -ef |grep ascd |grep -v "grep" 
 

如果 ASCD 服务关闭,该命令不会生成任何输出。如果服务正在运行,请停止使用此解决方案。

3.重新启动 ASCD:

ascd start 
 

输出示例:

ulimit -S -c 0; ascd.bin --hfsport=27000 --probefile=/usr/local/avamar/var/probe.xml --sysdir=/usr/local/avamar/etc --windir=/usr/local/avamar/etc/gsan-maint-scripts --keyfile=/usr/local/avamar/etc/license.xml --elmkeyfile=/usr/local/avamar/etc/license.lic --scanfile=/usr/local/avamar/etc/serverlogscanners.xml --sysconfigdbfile=/usr/local/avamar/var/sysconfigdb.xml --logfile=/usr/local/avamar/var/ascd.log --errlogfile=/usr/local/avamar/var/err.log >> /usr/local/avamar/var/ascd.out 2>&1 &
 

4.验证 ASCD 服务是否正在运行:

ps -ef |grep ascd |grep -v "grep" 
 

输出示例:

admin    69990     1  0 01:09 ?        00:00:00 ascd.bin --hfsport=27000 --probefile=/usr/local/avamar/var/probe.xml --sysdir=/usr/local/avamar/etc --windir=/usr/local/avamar/etc/gsan-maint-scripts --keyfile=/usr/local/avamar/etc/license.xml --elmkeyfile=/usr/local/avamar/etc/license.lic --scanfile=/usr/local/avamar/etc/serverlogscanners.xml --sysconfigdbfile=/usr/local/avamar/var/sysconfigdb.xml --logfile=/usr/local/avamar/var/ascd.log --errlogfile=/usr/local/avamar/var/err.log
admin    69991 69990  0 01:09 ?        00:00:00 ascd.bin --hfsport=27000 --probefile=/usr/local/avamar/var/probe.xml --sysdir=/usr/local/avamar/etc --windir=/usr/local/avamar/etc/gsan-maint-scripts --keyfile=/usr/local/avamar/etc/license.xml --elmkeyfile=/usr/local/avamar/etc/license.lic --scanfile=/usr/local/avamar/etc/serverlogscanners.xml --sysconfigdbfile=/usr/local/avamar/var/sysconfigdb.xml --logfile=/usr/local/avamar/var/ascd.log --errlogfile=/usr/local/avamar/var/err.log
 

5.应用新许可证:

avmaint license /tmp/ --ava 

Additional Information

有关在 Avamar 网格上应用许可证的详细信息,请参阅 Avamar 管理指南

Affected Products

Avamar Server

Products

Avamar Server
Article Properties
Article Number: 000064097
Article Type: Solution
Last Modified: 15 Oct 2025
Version:  7
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