VNX/VNX2:Numeric LED on 25 drive enclosure LCC (303-104-000E) may not display correctly (User Correctable)

Summary: LED Segments on the numeric LCC ID may not display correctly. This can affect both the Loop and/or the Enclosure ID's

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Symptoms



DELL|EMC Manufacturing have found that certain releases of LCC 303-104-000E (25 drive LCC) may not display their Bus ID and/or their Loop ID correctly. The LCC front panel has a LED that is made up of 7 LED segments used for displaying digits pertaining to the DAE connectivity, however some of the LED segments may not display the correct digit or number when a segment fails. This can cause misidentification of the number being displayed, for example 8 may display as 0 if the middle led segment does not display.

Examples:
1. Blown Enclosure ID (should be ID 2)
kA2j0000000RIihCAG_2_0
2. Blown Enclosure ID (Should be  2)

kA2j0000000RIihCAG_2_1
3. Blown Enclosure ID (was 7 in this case)



kA2j0000000RIihCAG_2_2
4. Blown Loop ID (Should say 02)


kA2j0000000RIihCAG_2_3

Resolution

The faulty LED is only used during installation or troubleshooting and it does not impact I/O activity, however it may impact installation or future troubleshooting. If the issue is encountered at a customer site, please review and replace if needed.

Affected Products

VNX/VNXe

Products

VNX1 Series, VNX2 Series, VNX5100, VNX5150, VNX5200, VNX5300, VNX5400, VNX5500, VNX5600, VNX5700, VNX5800, VNX7500, VNX7600, VNX8000, VNXe1000 Series, VNXe2 Series, VNXe3100, VNXe3150, VNXe3200, VNXe3300, VNX/VNXe
Article Properties
Article Number: 000065174
Article Type: Solution
Last Modified: 06 Nov 2025
Version:  3
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