RecoverPoint for VMs : Groupe de cohérence avec plusieurs copies à l’état Erreur alors qu’une copie est dans l’accès à l’image

Summary: Groupe de cohérence avec plusieurs copies à l’état Erreur tandis qu’une copie est en accès image.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Redimensionnez le VMDK source après avoir activé l’accès à l’image ou l’accès direct à une copie cible.

Un groupe de cohérence avec plusieurs copies cibles affiche une erreur lorsqu’une copie cible se trouve dans l’accès à l’image ou l’accès direct.

Group state:
Group5:
Enabled: YES
Transfer source:N/A
Copy:
  Copy1-prod:
    Enabled: YES
    Active primary RPA: RPA 1
    Storage access: DIRECT ACCESS (marking data)
  Copy2-DR-Test-copy:
    Enabled: YES
nbsp;   Active primary RPA: RPA 1
    Storage access: DIRECT ACCESS (marking data)
  Copy2-DR-copy:
    Enabled: YES
    Active primary RPA: RPA 1
    Journal: DISTRIBUTING PRE REPLICATION IMAGE
    Storage access: NO ACCESS
    Max journal size: 1.09 TB
  Link:
    Copy1-prod->Copy2-DR-Test-copy:
    Data Transfer: PAUSED

    Sync mode:N/A
    Copy1-prod->Copy2-DR-copy:
    Data Transfer: ERROR

/files/home/kos/control/result.log

2020/03/11 02:59:31.128 - #2 - 5464/4327 - ControlAction: GroupCopy(xxxxxxxx SiteUID(0xxxxxxxxxxxxxxx) 1): RC_closePipe. GlobalCopy(SiteUID(0xxxxxxxxxxxxxxx) 0) completed flushing transfer buffer
2020/03/11 02:59:31.128 - #2 - 5464/4327 - WorkManager: GroupCopy(xxxxxxxx SiteUID(0xxxxxxxxxxxxxxx) 1): calling RC closePipe
2020/03/11 02:59:31.129 - #2 - 5464/4327 - StateChange: lastComputedPipeTargetsMap. copy=GroupCopy(xxxxxxxx SiteUID(0xxxxxxxxxxxxxxx) 1) to copy= GlobalCopy(SiteUID(0xxxxxxxxxxxxxxx) 0) pipe target=PT_CLOSED, reason=One or more vmdks are in mismatch -> PT_CLOSED, reason=Re-starting transfer to RPA at other side

2020/03/11 05:38:47.425 - #2 - 5464/4327 - StateChange: lastComputedPipeTargetsMap. copy=GroupCopy(xxxxxxxx SiteUID(0xxxxxxxxxxxxxxx) 1) to copy= GlobalCopy(SiteUID(0xxxxxxxxxxxxxxx) 0) pipe target=PT_FLUSH_CLOSE, reason=One or more VMDKs need to be resized -> PT_CLOSED, reason=One or more VMDKs need to be resized
2020/03/11 05:45:44.613 - #2 - 5464/4327 - StateChange: lastComputedPipeTargetsMap. copy=GroupCopy(xxxxxxxx SiteUID(0xxxxxxxxxxxxxxx) 1) to copy= GlobalCopy(SiteUID(0xxxxxxxxxxxxxxx) 0) pipe target=PT_CLOSED, reason=One or more VMDKs need to be resized -> PT_FLUSH_CLOSE, reason=One or more VMDKs need to be resized
Log collector entry(7981-1): TargetState Changed detected. pipe target stabilized. groupCopyID= GroupCopy(xxxxxxxx SiteUID(0xxxxxxxxxxxxxxx) 1) , boxRole= KBox1 , override= TRANSFER_DETACHED, reason=One or more VMDKs need to be resized
2020/03/11 05:45:54.041 - #2 - 5464/4327 - StateChange: lastComputedPipeTargetsMap. copy=GroupCopy(xxxxxxxx SiteUID(0xxxxxxxxxxxxxxx) 1) to copy= GlobalCopy(SiteUID(0xxxxxxxxxxxxxxx) 0) pipe target=PT_FLUSH_CLOSE, reason=One or more VMDKs need to be resized -> PT_CLOSED, reason=One or more VMDKs need to be resized

 

Cause

Alors qu’une copie est accessible à l’image, le VMDK source a été redimensionné et le groupe de cohérence ne peut pas gérer cette modification tant que l’accès à l’image n’est pas désactivé.

 

Resolution

Solution de contournement :
Désactivez l’accès à l’image sur la copie qui l’a activé.

Résolution:
RecoverPoint for Virtual Machines fonctionne comme prévu.

 

Affected Products

RecoverPoint

Products

RecoverPoint, RecoverPoint for Virtual Machines
Article Properties
Article Number: 000071410
Article Type: Solution
Last Modified: 08 Dec 2025
Version:  5
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