RecoverPoint For VMs: Consistentiegroep met meerdere exemplaren in foutstatus terwijl één exemplaar in imagetoegang is

Summary: Consistentiegroep met meerdere exemplaren in foutstatus terwijl één exemplaar toegang tot de image heeft.

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Symptoms

Wijzig het formaat van bron-VMDK na het inschakelen van imagetoegang of directe toegang op één doelkopie.

CG met meerdere doelkopieën voert fout in terwijl één doelkopie zich in imagetoegang of directe toegang bevindt.

Group state:
Group5:
Enabled: YES
Transfer source:N/A
Copy:
  Copy1-prod:
    Enabled: YES
    Active primary RPA: RPA 1
    Storage access: DIRECT ACCESS (marking data)
  Copy2-DR-Test-copy:
    Enabled: YES
nbsp;   Active primary RPA: RPA 1
    Storage access: DIRECT ACCESS (marking data)
  Copy2-DR-copy:
    Enabled: YES
    Active primary RPA: RPA 1
    Journal: DISTRIBUTING PRE REPLICATION IMAGE
    Storage access: NO ACCESS
    Max journal size: 1.09 TB
  Link:
    Copy1-prod->Copy2-DR-Test-copy:
    Data Transfer: PAUSED

    Sync mode:N/A
    Copy1-prod->Copy2-DR-copy:
    Data Transfer: ERROR

/files/home/kos/control/result.log

2020/03/11 02:59:31.128 - #2 - 5464/4327 - ControlAction: GroupCopy(xxxxxxxx SiteUID(0xxxxxxxxxxxxxxx) 1): RC_closePipe. GlobalCopy(SiteUID(0xxxxxxxxxxxxxxx) 0) completed flushing transfer buffer
2020/03/11 02:59:31.128 - #2 - 5464/4327 - WorkManager: GroupCopy(xxxxxxxx SiteUID(0xxxxxxxxxxxxxxx) 1): calling RC closePipe
2020/03/11 02:59:31.129 - #2 - 5464/4327 - StateChange: lastComputedPipeTargetsMap. copy=GroupCopy(xxxxxxxx SiteUID(0xxxxxxxxxxxxxxx) 1) to copy= GlobalCopy(SiteUID(0xxxxxxxxxxxxxxx) 0) pipe target=PT_CLOSED, reason=One or more vmdks are in mismatch -> PT_CLOSED, reason=Re-starting transfer to RPA at other side

2020/03/11 05:38:47.425 - #2 - 5464/4327 - StateChange: lastComputedPipeTargetsMap. copy=GroupCopy(xxxxxxxx SiteUID(0xxxxxxxxxxxxxxx) 1) to copy= GlobalCopy(SiteUID(0xxxxxxxxxxxxxxx) 0) pipe target=PT_FLUSH_CLOSE, reason=One or more VMDKs need to be resized -> PT_CLOSED, reason=One or more VMDKs need to be resized
2020/03/11 05:45:44.613 - #2 - 5464/4327 - StateChange: lastComputedPipeTargetsMap. copy=GroupCopy(xxxxxxxx SiteUID(0xxxxxxxxxxxxxxx) 1) to copy= GlobalCopy(SiteUID(0xxxxxxxxxxxxxxx) 0) pipe target=PT_CLOSED, reason=One or more VMDKs need to be resized -> PT_FLUSH_CLOSE, reason=One or more VMDKs need to be resized
Log collector entry(7981-1): TargetState Changed detected. pipe target stabilized. groupCopyID= GroupCopy(xxxxxxxx SiteUID(0xxxxxxxxxxxxxxx) 1) , boxRole= KBox1 , override= TRANSFER_DETACHED, reason=One or more VMDKs need to be resized
2020/03/11 05:45:54.041 - #2 - 5464/4327 - StateChange: lastComputedPipeTargetsMap. copy=GroupCopy(xxxxxxxx SiteUID(0xxxxxxxxxxxxxxx) 1) to copy= GlobalCopy(SiteUID(0xxxxxxxxxxxxxxx) 0) pipe target=PT_FLUSH_CLOSE, reason=One or more VMDKs need to be resized -> PT_CLOSED, reason=One or more VMDKs need to be resized

 

Cause

Hoewel één exemplaar toegang heeft tot de image, is het formaat van de bron-VMDK gewijzigd en kan de CG deze wijziging pas verwerken als de toegang tot de image is uitgeschakeld.

 

Resolution

Tijdelijke oplossing:
Schakel imagetoegang uit op de kopie waarop deze is ingeschakeld.

Resolutie:
RecoverPoint for Virtual Machines werkt zoals verwacht.

 

Affected Products

RecoverPoint

Products

RecoverPoint, RecoverPoint for Virtual Machines
Article Properties
Article Number: 000071410
Article Type: Solution
Last Modified: 08 Dec 2025
Version:  5
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