How to Add or Remove an Uninstall Password in Dell Threat Defense

This article covers how to add or remove an uninstall password in Dell Threat Defense.

Affected Products:

• Dell Threat Defense

As an added layer of security, Dell Threat Defense may be configured to require a password at uninstall. The option exists to either Add Password or Remove Password. Click the appropriate step for more information.

Add Password

1. From a web browser, go to the Dell Threat Defense administration console at:
   • North America: https://dellthreatdefense.cylance.com
   • Europe: https://dellthreatdefense-eu.cylance.com
   • Asia Pacific: https://dellthreatdefense-au.cylance.com
2. Log in to the Dell Threat Defense administration console.
   
3. In the console, click the Settings tab.
   
4. Under Settings, click Application.
   
5. Check Require Password to Uninstall Agent.
   
6. Populate a password at least eight characters in length and then click Save.
   Note: The uninstall password is immediately updated on all online devices. Offline devices receive the update on the next check-in. For more information about uninstallation, reference How To Uninstall Dell Threat Defense.

Remove Password

1. From a web browser, go to the Dell Threat Defense administration console at:
   • North America: https://dellthreatdefense.cylance.com
   • Europe: https://dellthreatdefense-eu.cylance.com
   • Asia Pacific: https://dellthreatdefense-au.cylance.com
2. Log in to the Dell Threat Defense administration console.
   
3. In the console, click the Settings tab.
   
4. Under Settings, click Application.
   
5. Clear the checkbox for Require Password to Uninstall Agent.
   
6. A reboot of the endpoint is required for the changes to take effect.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.