How Long do you wait after a Firmware Update to Restart the Dell Wired Dock

Summary: The following article provides information about the best practices that are required when updating the firmware on a Dell Type-C Wired Docking station.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

Can I install the firmware on my wired Dell dock without power cycling the dock?

 

Yes you can, the docking station firmware stays on the docks Electronically Erasable Programmable Read-Only Memory (EEPROM) indefinitely. However, the docks functionality may be reduced during this time. This is because it waits for the dock to be power cycled for the first time to finalize the installation. 

Note: This is the best practice to follow when installing the firmware on a wired Dell docking station. Turn the dock off directly after the software installation is completed. Then turn the dock back on to ensure it gives full functionality for any future use.

Applicable docking stations:

  • Dell Dock (WD15)
  • Dell Thunderbolt Dock (TB15)
  • Dell Thunderbolt Dock (TB16)
  • Dell Precision Dual USB-C Thunderbolt Dock (TB18DC)
  • Dell Dock (WD19 and WD19S)
  • Dell Thunderbolt Dock (WD19TB and WD19TBS)
  • Dell Performance Dock (WD19DC and WD19DCS)

Affected Products

Dell Dock WD15, Dell Thunderbolt Dock TB15, Dell Thunderbolt Dock TB16, Dell Precision Dual USB-C Thunderbolt Dock - TB18DC, Dell Dock WD19, Dell Performance Dock - WD19DC, Dell Performance Dock – WD19DCS, Dell Dock – WD19S , Dell Thunderbolt Dock - WD19TB, Dell Thunderbolt Dock – WD19TBS ...
Article Properties
Article Number: 000137390
Article Type: How To
Last Modified: 12 Nov 2024
Version:  5
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