Dell EMC XC/XC 核心：启动至 Phoenix 映像失败，并显示“error: file '/boot/kernel' not found”

Summary: Phoenix 是基于 ISO 的安装程序，可用于执行安装任务。本文介绍“error: file '/boot/kernel' not found”（错误：找不到“/boot/kernel”文件）和解决方案。

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Symptoms

描述

Dell EMC XC 系列 HCI 产品将我们的 PowerEdge 服务器与 Nutanix 软件相结合，为所有虚拟化工作负载提供企业级解决方案。XC 系列解决方案已部署在几乎所有主要垂直行业。处理器、内存和存储配置可以量身定制，以满足特定应用场景的要求。

Phoenix 是基于 ISO 的安装程序，可用于在裸机硬件上每次一个节点地执行安装任务。启动至 Phoenix 映像时，您可能会遇到以下错误：

 
error : file '/boot/kernel' not found.
error : you need to load the kernel first.

Press any key to continue...

Failed to boot both default and fallback entries.

Press any key to continue...

下面的屏幕截图显示该错误如何呈现给用户。

SLN318178_en_US__1phoenix_uefi_error
图 1：“error : file '/boot/kernel' not found.”的屏幕截图

Cause

－

Resolution

解决方案

出现此问题是因为 Nutanix 软件仅支持 BIOS 模式。要解决此问题，请按照下面的说明操作：

 
  1. 在 BIOS 中验证启动设置是否设置为“BIOS 模式”（而非“UEFI”）。
  2. 如果已安装虚拟机管理程序，则需要在更改为 BIOS 模式后重新安装虚拟机管理程序。
  3. 再次重新运行 Phoenix。 
 

Affected Products

Dell XC720XD Hyper-converged Appliance, Dell XC430 Hyper-converged Appliance, Dell XC430 Xpress Hyper-converged Appliance, Dell XC630 Hyper-converged Appliance, Dell XC6320 Hyper-converged Appliance, Dell EMC XC Series XC640 Appliance , Dell EMC XC Series XC6420 Appliance, Dell XC730 Hyper-converged Appliance, Dell XC730XD Hyper-converged Appliance, Dell EMC XC Series XC740xd Appliance, Dell EMC XC Series XC940 Appliance ...
Article Properties
Article Number: 000137850
Article Type: Solution
Last Modified: 28 Sept 2021
Version:  4
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