Exchange ActiveSync 組態工具無法設定與原則代理通訊
Summary: 本文探討 Exchange ActiveSync (EAS) 組態工具的問題,會在 Exchange ActiveSync 管理設定期間顯示錯誤訊息「Failed to add the OTASync module declaration」。
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Symptoms
受影響的產品:
- Dell Data Protection | Enterprise Edition
- Dell Data Protection | Virtual Edition
執行 EAS 組態工具以設定 Exchange ActiveSync 管理,當 Exchange ActiveSync Web 應用程式設定為以 IIS 舊版模式執行時,會發生原則通訊錯誤,並顯示下列訊息:
"Failed to add the OTASync module declaration." Log entry: 2014-08-25 12:03:32,971 ERROR Credant.EASConfig.EASMDConfig I[] T[1] - Failed to setup the modules section System.NullReferenceException: Object reference not set to an instance of an object. at Credant.EASConfig.EASMDConfig.AddIISModuleSection() 2014-08-25 12:03:32,971 ERROR Credant.EASConfig.EASMDConfig I[] T[1] - Failed to add the OTASync module declaration
Cause
不適用
Resolution
若要解決此問題,請盡可能使用 IIS 整合模式。
若需替代方案,可以修改 web.config 和 EASMailboxManager.exe.config 檔案來修正問題。
注意:請特別注意不要覆寫 <現有的組態節> ,而是要新增
OTASync 現有 <組態節內的「config」>區段。在 <httpModules> 部分也應注意相同的內容。
前往 Exchange Server 上的 EASConfigUtility.log,路徑為 (c:\Program Files\Dell\EAS Configuration Utility\EASConfigUtility.log)。
- 原則代理位址應設定為原則代理的 IP 位址或主機名稱 (如在設定時輸入的伺服器 UI)。
- 在 web.config 檔案的「組態>」下<,新增下列項目:
<configSections> <section name="OTASyncConfig" type="Credant.OTASync.OTASyncControlConfigSection, OTASyncControl, Version=8.0.0.0, Culture=neutral, PublicKeyToken=5d874789881803c4" /> </configSections> <OTASyncConfig> <ModeSettings mode="Full" /> <CacheSettings enabled="true" ttl="25" /> <PolicyProxies> <PolicyProxy address="localhost" port="8090"/> </PolicyProxies> </OTASyncConfig> under <system.web>, add the following: <httpModules> <add name="OTASyncControl" type="Credant.OTASync.OTASyncModule, OTASyncControl, Version=8.0.0.0, Culture=neutral, PublicKeyToken=5d874789881803c4" /> </httpModules> in the EASMailboxManager.exe.config file, under <configuration> add the following: <configSections> <section name="ExchangeManagementConfig" type="Credant.ExchangeManagement.ExchangeManagementConfigSection, EASMailboxManager"/> </configSections> <ExchangeManagementConfig> <ServiceSettings startupdelay="5" /> <PolicyProxies pollinginterval="1"> <PolicyProxy address="localhost" port="8090"/>
注意:「localhost」必須變更為 Dell Data Protection | Enterprise Edition 伺服器 FQDN。
</PolicyProxies> </ExchangeManagementConfig>
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Affected Products
Dell EncryptionArticle Properties
Article Number: 000145272
Article Type: Solution
Last Modified: 06 Mar 2024
Version: 9
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