AppSync: Disable Automatic Expiry of a Copy feature does not work for VMware datastores on AppSync 3.7.0.0

Summary: Disabling automatic expiry of the copy from the service plan page causes the VMware datastore copy to expire.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms



When trying to disable automatic expiry of a VMware datastore copy from the Service Plan Menu, the expire wizard appears instead of the rotation wizard. As a result it is not possible to enable/disable the expiration of the selected copy.

Cause

This issue is caused by a GUI bug in AppSync 3.7.0.0.

Resolution

The issue is resolved in AppSync 3.7.0.1.
See page 4 of the AppSync 3.7.0.1 readme where it states:
 
CQ: 114675
Resolved an issue where the VMWare datastore
copies were expired when rotation expiration was
disabled on the copy.

 
The issue is not present in versions above AppSync 3.7.0.1.

Additional Information

This content is translated in different languages: 
https://downloads.dell.com/TranslatedPDF/AR-SA_536466.pdf
https://downloads.dell.com/TranslatedPDF/DE_536466.pdf
https://downloads.dell.com/TranslatedPDF/ES_536466.pdf
https://downloads.dell.com/TranslatedPDF/ES-XL_536466.pdf
https://downloads.dell.com/TranslatedPDF/FR_536466.pdf
https://downloads.dell.com/TranslatedPDF/IT_536466.pdf
https://downloads.dell.com/TranslatedPDF/JA_536466.pdf
https://downloads.dell.com/TranslatedPDF/KO_536466.pdf
https://downloads.dell.com/TranslatedPDF/NL_536466.pdf
https://downloads.dell.com/TranslatedPDF/PT_536466.pdf
https://downloads.dell.com/TranslatedPDF/PT-BR_536466.pdf
https://downloads.dell.com/TranslatedPDF/RU_536466.pdf
https://downloads.dell.com/TranslatedPDF/SV_536466.pdf
https://downloads.dell.com/TranslatedPDF/ZH-CN_536466.pdf
https://downloads.dell.com/TranslatedPDF/ZH-TW_536466.pdf

Affected Products

AppSync

Products

AppSync
Article Properties
Article Number: 000168347
Article Type: Solution
Last Modified: 18 Sept 2025
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.