Il backup di NetWorker NMM SQL VDI dell'istanza in cluster ha esito negativo. Impossibile trovare il fornitore.

Summary: I backup di Microsoft SQL Server possono avere esito negativo con (NMM) NetWorker Module for Microsoft quando il client è un'istanza SQL Server in cluster. L'errore tipico è "Impossibile accedere a SQL Server - Provider non trovato. Potrebbe non essere installato correttamente." ...

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Symptoms

I backup di Microsoft SQL Server possono avere esito negativo con (NMM) NetWorker Module for Microsoft quando il client è un'istanza SQL Server in cluster.  

L'errore tipico è
 

Cannot login to SQL Server --Provider cannot be found. It may not be properly installed.



Esempio: 

(pid=30180,2/25/2020 11:13:48 AM) D:/views/nw/19.2/nsr/db_apps/bsmsql/nsrsqlado.cpp(2261): Exiting GetProviderError().
(pid=30180,2/25/2020 11:13:48 AM) COM Error
(pid=30180,2/25/2020 11:13:48 AM) Code = 800a0e7a
(pid=30180,2/25/2020 11:13:48 AM) Code meaning = Unknown error 0x800A0E7A
(pid=30180,2/25/2020 11:13:48 AM) Source = ADODB.Connection

(pid=30180,2/25/2020 11:13:48 AM) Description = Provider cannot be found. It may not be properly installed.

(pid=30180,2/25/2020 11:13:48 AM) D:/views/nw/19.2/nsr/db_apps/bsmsql/nsrsqlado.cpp(1100): Exiting adoOpenConnection(), Exception.
66212 2/25/2020 11:13:48 AM  Cannot login to SQL Server VirtualSQLServerName\Instance01.

Cause

Questo problema può essere causato da un problema durante l'installazione di SQL Server che impedisce la registrazione di Microsoft SQL Server Native.

Ad esempio, in

Start, Pannello di controllo, Programmi e funzionalità, Disinstallare programmi

L'elenco dei programmi mostra

Microsoft SQL Server Native Client 11.0 - per SQL Server 2012 e 2014

Riferimenti:  Questo link ipertestuale indirizza a un sito web esterno a Dell Technologies.

https://learn.microsoft.com/en-us/sql/relational-databases/native-client/applications/support-policies-for-sql-server-native-client?view=sql-server-ver15#support-lifecycle-exceptionNOTA: questo si applica solo alle versioni di SQL Server fino a SQL Server 2017.  
Le raccomandazioni per SQL Server Native Client sono cambiate in SQL Server 2019 e versioni successive.

Resolution

STEP 1.  Check registry  

Open Powershell on SQL Server and run,

Get-Childitem  "hklm:\software\microsoft\microsoft sql server"

RESULT:  
If you do not see a Key called "SQLNCL11"  then there is an issue with SQL Native Client.


STEP 2.   Connect to SQL instance using OLE DB Driver 

Open Powershell on SQL Server and run, 
 
$conn = New-Object System.data.oledb.oledbconnection
$conn.ConnectionString = "Provider=SQLNCLI11.1;OLE DB Services = -2;Server=VirtualServer\Instancename ;Trusted_Connection=Yes;"

##  where you will please replace   -  VirtualServer\Instancename  --  with  Actual Cluster server name and Instance name   

$conn.open() 

RESULT:
When Open contains no errors  then continue to next step. 
When Open fails then this confirms that there is a problem with SQL Native Client. 

$conn
$conn.close() 

To resolve this issue,

Run Start, Control Panel, Programs and Features, Uninstall Programs, 
you will see a version of,

Microsoft SQL Server 2012 Native Client 

Action:   Right click and select Repair.
Article Properties
Article Number: 000169010
Article Type: Solution
Last Modified: 11 Apr 2025
Version:  5
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