Cisco MDS: L'utilizzo dello storage su file di System Manager è inaspettatamente elevato al 100%

Summary: L'utilizzo dello storage su file di System Manager è inaspettatamente elevato, pari al 100%. Ciò potrebbe influire sulle funzioni di sistema.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

  • Modifica delle zone (commit di zona)

  • L'operazione di commit della zona non è riuscita e sono stati identificati i seguenti errori su un MDS-9513 che esegue NX OS 6.2(5) all'interno della stessa fabric:

    2018 Feb 17 23:27:06 Switch09 %SYSMGR-2-SERVICE_CRASHED: Service "zone" (PID 3632) hasn't caught signal 11 (core will be saved).
    2018 Feb 17 23:27:07 Switch09 %CALLHOME-2-EVENT: SW_CRASH zone in slot 7 crashed with crash type : stateful crash
    2018 Feb 17 23:27:32 Switch09 %SYSMGR-2-CORE_SAVE_FAILED: zip_copy_file_to_logflash: PID 28495 with message Failed to copy 0x701_zone_core.3632 to logflash. Error file error (srcerr 0x0 dsterr 0x807b001c) .
    ...
    2018 Feb 17 23:46:58 Switch09 %SYSMGR-2-LAST_CORE_BASIC_TRACE: : PID 30106 with message non-sysmgr(non-sysmgr) crashed, core will be saved .
    2018 Feb 17 23:46:59 Switch09 %SYSMGR-2-LAST_CORE_BASIC_TRACE: : PID 30119 with message non-sysmgr(non-sysmgr) crashed, core will be saved .
    2018 Feb 17 23:46:59 Switch09 %SYSMGR-2-LAST_CORE_BASIC_TRACE: : PID 30126 with message non-sysmgr(non-sysmgr) crashed, core will be saved .
    2018 Feb 18 00:02:24 Switch09 %SYSMGR-2-LAST_CORE_BASIC_TRACE: : PID 31135 with message non-sysmgr(non-sysmgr) crashed, core will be saved .
    2018 Feb 18 00:02:24 Switch09 %SYSMGR-2-LAST_CORE_BASIC_TRACE: : PID 31144 with message non-sysmgr(non-sysmgr) crashed, core will be saved .
    2018 Feb 18 00:02:24 Switch09 %SYSMGR-2-LAST_CORE_BASIC_TRACE: : PID 31151 with message non-sysmgr(non-sysmgr) crashed, core will be saved .
    .....
    2018 Feb 18 05:08:35 Switch09 %SYSMGR-3-VAR_SYSMGR_FULL: System Manager file storage usage is unexpectedly high at 100%. This may impact system functions.
    2018 Feb 18 05:11:35 Switch09 last message repeated 1 time
  • Core dump generato

    `show cores`
    Module  Instance  Process-name     PID       Date(Year-Month-Day Time)
    ------  --------  ---------------  --------  -------------------------
    7       1         zone             3632      2018-02-17 23:27:06
  • Il file system /var/sysmgr ha mostrato un utilizzo del 100%:

    `show system internal flash`
    Mount-on 1K-blocks Used Available Use% Filesystem
    ....
    /var/sysmgr 204800 204800 0 100 none

 

Cause

Non è stato possibile determinare la root cause a causa del core dump danneggiato.

 

Resolution

È stato copiato il core dump file esistente dallo switch ed è stata eseguita la "cancellazione dei core" che ha cancellato il file system /var/sysmgr.

Esempio:

Switch09# clear cores
Switch09# show cores
Module Instance Process-name PID Date(Year-Month-Day Time)
------ -------- --------------- -------- -------------------------
Switch09#

Switch09# show system internal dir /var/sysmgr
./ 320
../ 220
core_handling.log 2883
ssh/ 40
non-sysmgr/ 40
sysmgr-subproc/ 40
xml/ 40
vsh/ 40
remote/ 100
tmp_logs/ 40
rev-gsync/ 40
startup-cfg/ 240
tmp/ 40
ftp/ 480
work/ 100
logs/ 40

Switch09# show system internal flash
Mount-on 1K-blocks Used Available Use% Filesystem
...
/var/sysmgr 204800 60 204740 1 none

 

Affected Products

Connectrix MDS-9513

Products

Connectrix MDS-9513
Article Properties
Article Number: 000170739
Article Type: Solution
Last Modified: 18 Dec 2025
Version:  4
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